Outlook POP3 Error message on Outlook - Help Please

[leetay2]

Hi All

Keep getting this message pop up on my send/receive box;

Task'pop.virgin.net - Receiving' reported error (0x8004210A) : 'The operation timed out waiting for a response from the receiving (POP) server. If you continue to receive this message, contact your server administrator or Internet Service Provider (ISP). The server responded: -ERR could not connect to the server'

Have sent email to Virgin.net, they sent a resonse saying it was caused by email scanning on Norton
I have internet security 05

Have tried disabling email scanning, however, the problem is still there, anyone else experiencing this problem??

Any advice appreciated.

Lee

 

[Ian]

How long has this problem persisted for? It is possible that it is just temporary if it has only been for a few hours.

It might be worth temporarily disabling Norton entirely to see if it is a problem with the Firewall perhaps.

 

[leetay2]

This has been going on for a few weeks now, i have just disabled Norton completely as you said, if it still happens then i will have to revisit the problem, its strange though that my system has been ticking away for the last year and this never happened previously.
Strange!

Lee