Picture It Publishing won't download picture

[Roberto]

In trying to download from my digital camera using Picture
It! Publishing, I get an error message "Internal Error" in
a window labelled "Image Expert 2000". I can download
successfully using another piece of software (Polaroid),
so it can't be the camera or my connection. I've been able
to use Picture It! in the past for downloading, but now it
won't work. I've tried re-installing, but that didn't help
either. Any suggestions?

 

[John Inzer]

In trying to download from my digital camera using Picture
It! Publishing, I get an error message "Internal Error" in
a window labelled "Image Expert 2000". I can download
successfully using another piece of software (Polaroid),
so it can't be the camera or my connection. I've been able
to use Picture It! in the past for downloading, but now it
won't work. I've tried re-installing, but that didn't help
either. Any suggestions?

===========================================
Maybe this KB article will help you:

(167074) PIP Error Message: No Digital
Camera Found
http://support.microsoft.com/?kbid=167074

Also, here's a link to some info about
Image Expert 2000:
http://tinyurl.com/v56r

--

John Inzer
Picture It! MVP
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Picture It! Support Center
http://support.microsoft.com/?pr=pic

 

[Roberto]

John,
Thanks for the helpful articles. Re-installing the camera
software did the job!
Roberto

 

[John Inzer]

John,
Thanks for the helpful articles. Re-installing the camera
software did the job!

==========================================
You're welcome.

Thanks for the update.

--

John Inzer
Picture It! MVP
return e-mail disabled

Picture It! Support Center
http://support.microsoft.com/?pr=pic