"Patch package could not be opened" error message

W

William

I am trying to install a copy of Office 2003 I bought. I
had a beta version before that crashed and I removed. I
am running Windows XP.

I cannot install Office 2003 because I keep getting
a "this patch package could not be opened. Verify that
this patch package exists..." message.

On the Microsoft site, there are troubleshooting tips for
this message on old versions of Windows but not for XP.
Any ideas?
 
C

Carey Frisch [MVP]

Microsoft will not charge you for installation support if you
purchased a "retail version" of Office 2003. I suggest giving
them a call.

Visit: http://support.microsoft.com/default.aspx?pr=csshome

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

--------------------------------------------------------------------------------------


| I am trying to install a copy of Office 2003 I bought. I
| had a beta version before that crashed and I removed. I
| am running Windows XP.
|
| I cannot install Office 2003 because I keep getting
| a "this patch package could not be opened. Verify that
| this patch package exists..." message.
|
| On the Microsoft site, there are troubleshooting tips for
| this message on old versions of Windows but not for XP.
| Any ideas?
 

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