Paint Shop Pro

G

Guest

This doesn't have to do with FrontPage, but I was told if I posted, maybe somebody would know what's going on. I have been trying to install the trial version of Paint Shop Pro, but haven't been able to. It keeps coming up saying, "Error 1324. The path Paint Shop Pro 8 contains an invalid character." I have e-mailed the company twice, but what they say to do doesn't work. Here's the message I just got

"CAUS
This behavior may occur if both of the following conditions are true

* Your operating system is Microsoft Windows 2000. (Mine is Windows 98 Second Edition.
* Either Win31FileSystem or NtfsDisable8dot3NameCreation is set to some value other than 0 (zero) under the following registry key:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSyste

RESOLUTIO
To resolve this problem follow these steps

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk

1. Click Start, click Run, type regedit32 in the Open box, and then press ENTER
2. Locate and click the following key in the registry

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSyste
3. If either Win31FileSystem or NtfsDisable8dot3NameCreation entries are set to some value other than 0 (zero), double-click the entry, change the value to 0, and then click OK
4. Quit Registry Editor
5. Restart the computer
I don't seem to even have registry editor; it comes up saying that it can't find that file or one of it's components, and also something about required libraries. The other one I got said that it could happen if I didn't have enough space (I have 13.1 GBs) and something else I can't remember (I checked it at the time and it was the way it should be). It seems to be installed because it shows u
in my Program list, but it comes up when I click on it. Here's the path: Start>Programs>Jasc Software>Paint Shop Pro 8 (or Animation Shop). When I click on it, a box comes up saying "Windows Installer--Preparing to Install" and then goes right to the error message. Then another box comes up saying "The Windows Installer failed to install the program associated with this file. Please contact your system administrator." (C:\Windows\Start Menu\Programs\Jasc Software/Jasc Paint Shop Pro 8.Ink is along the top.)
 
S

Steve H

Yep, this doesn't have anything to do with Front Page. You
should take this issue to Paint Shop Pro's user group
here: http://www.pspug.org/

Steve H
-----Original Message-----
This doesn't have to do with FrontPage, but I was told if
Click to expand...
I posted, maybe somebody would know what's going on. I
have been trying to install the trial version of Paint
Shop Pro, but haven't been able to. It keeps coming up
saying, "Error 1324. The path Paint Shop Pro 8 contains
an invalid character." I have e-mailed the company twice,
but what they say to do doesn't work. Here's the message
I just got:
"CAUSE
This behavior may occur if both of the following conditions are true:

* Your operating system is Microsoft Windows 2000.
Click to expand...
(Mine is Windows 98 Second Edition.)
* Either Win31FileSystem or
Click to expand...
NtfsDisable8dot3NameCreation is set to some value other
than 0 (zero) under the following registry
key:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Fil
eSystem
RESOLUTION
To resolve this problem follow these steps.

WARNING: If you use Registry Editor incorrectly, you may
Click to expand...
cause serious problems that may require you to reinstall
your operating system. Microsoft cannot guarantee that you
can solve problems that result from using Registry Editor
incorrectly. Use Registry Editor at your own risk.
1. Click Start, click Run, type regedit32 in the Open box, and then press ENTER.
2. Locate and click the following key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSys
tem
3. If either Win31FileSystem or
Click to expand...
NtfsDisable8dot3NameCreation entries are set to some value
other than 0 (zero), double-click the entry, change the
value to 0, and then click OK.
4. Quit Registry Editor.
5. Restart the computer"
I don't seem to even have registry editor; it comes up
Click to expand...
saying that it can't find that file or one of it's
components, and also something about required libraries.
The other one I got said that it could happen if I didn't
have enough space (I have 13.1 GBs) and something else I
can't remember (I checked it at the time and it was the
way it should be). It seems to be installed because it
shows up
in my Program list, but it comes up when I click on it.
Click to expand...
Here's the path: Start>Programs>Jasc Software>Paint Shop
Pro 8 (or Animation Shop). When I click on it, a box comes
up saying "Windows Installer--Preparing to Install" and
then goes right to the error message. Then another box
comes up saying "The Windows Installer failed to install
the program associated with this file. Please contact
your system administrator." (C:\Windows\Start
Menu\Programs\Jasc Software/Jasc Paint Shop Pro 8.Ink is
along the top.)
 
S

Steve Easton

Actually the correct entry is regedt32, not regedit32.

Click Start > Run and type regedt32 and then click OK.
The registry editor will open.
Click the plus signs by the keys listed and you will find the entry.

However, regedt32 is not the best or easiest way, log on as the
administrator or power user and then Click Start > Run and type regedit and
click OK.

;-)

--
Steve Easton
Microsoft MVP FrontPage
95isalive
This site is best viewed............
........................with a computer

Carole Hall said:
This doesn't have to do with FrontPage, but I was told if I posted, maybe
Click to expand...
somebody would know what's going on. I have been trying to install the
trial version of Paint Shop Pro, but haven't been able to. It keeps coming
up saying, "Error 1324. The path Paint Shop Pro 8 contains an invalid
character." I have e-mailed the company twice, but what they say to do
doesn't work. Here's the message I just got:
"CAUSE
This behavior may occur if both of the following conditions are true:

* Your operating system is Microsoft Windows 2000. (Mine is Windows 98 Second Edition.)
* Either Win31FileSystem or NtfsDisable8dot3NameCreation is set to
Click to expand...
some value other than 0 (zero) under the following registry
key:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem
RESOLUTION
To resolve this problem follow these steps.

WARNING: If you use Registry Editor incorrectly, you may cause serious
Click to expand...
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own risk.
1. Click Start, click Run, type regedit32 in the Open box, and then press ENTER.
2. Locate and click the following key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem
3. If either Win31FileSystem or NtfsDisable8dot3NameCreation entries
Click to expand...
are set to some value other than 0 (zero), double-click the entry, change
the value to 0, and then click OK.
4. Quit Registry Editor.
5. Restart the computer"
I don't seem to even have registry editor; it comes up saying that it
Click to expand...
can't find that file or one of it's components, and also something about
required libraries. The other one I got said that it could happen if I
didn't have enough space (I have 13.1 GBs) and something else I can't
remember (I checked it at the time and it was the way it should be). It
seems to be installed because it shows up
in my Program list, but it comes up when I click on it. Here's the path:
Click to expand...
Start>Programs>Jasc Software>Paint Shop Pro 8 (or Animation Shop). When I
click on it, a box comes up saying "Windows Installer--Preparing to Install"
and then goes right to the error message. Then another box comes up saying
"The Windows Installer failed to install the program associated with this
file. Please contact your system administrator." (C:\Windows\Start
Menu\Programs\Jasc Software/Jasc Paint Shop Pro 8.Ink is along the top.)
 
C

Crash Gordon

We really don't want Carole romping through the registry do we?



| Actually the correct entry is regedt32, not regedit32.
|
| Click Start > Run and type regedt32 and then click OK.
| The registry editor will open.
| Click the plus signs by the keys listed and you will find the entry.
|
| However, regedt32 is not the best or easiest way, log on as the
| administrator or power user and then Click Start > Run and type regedit and
| click OK.
|
| ;-)
|
| --
| Steve Easton
| Microsoft MVP FrontPage
| 95isalive
| This site is best viewed............
| .......................with a computer
|
| | > This doesn't have to do with FrontPage, but I was told if I posted, maybe
| somebody would know what's going on. I have been trying to install the
| trial version of Paint Shop Pro, but haven't been able to. It keeps coming
| up saying, "Error 1324. The path Paint Shop Pro 8 contains an invalid
| character." I have e-mailed the company twice, but what they say to do
| doesn't work. Here's the message I just got:
| >
| > "CAUSE
| > This behavior may occur if both of the following conditions are true:
| >
| > * Your operating system is Microsoft Windows 2000. (Mine is Windows
| 98 Second Edition.)
| > * Either Win31FileSystem or NtfsDisable8dot3NameCreation is set to
| some value other than 0 (zero) under the following registry
| key:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem
| >
| > RESOLUTION
| > To resolve this problem follow these steps.
| >
| > WARNING: If you use Registry Editor incorrectly, you may cause serious
| problems that may require you to reinstall your operating system. Microsoft
| cannot guarantee that you can solve problems that result from using Registry
| Editor incorrectly. Use Registry Editor at your own risk.
| >
| > 1. Click Start, click Run, type regedit32 in the Open box, and then
| press ENTER.
| > 2. Locate and click the following key in the registry:
| >
| > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem
| > 3. If either Win31FileSystem or NtfsDisable8dot3NameCreation entries
| are set to some value other than 0 (zero), double-click the entry, change
| the value to 0, and then click OK.
| > 4. Quit Registry Editor.
| > 5. Restart the computer"
| > I don't seem to even have registry editor; it comes up saying that it
| can't find that file or one of it's components, and also something about
| required libraries. The other one I got said that it could happen if I
| didn't have enough space (I have 13.1 GBs) and something else I can't
| remember (I checked it at the time and it was the way it should be). It
| seems to be installed because it shows up
| > in my Program list, but it comes up when I click on it. Here's the path:
| Start>Programs>Jasc Software>Paint Shop Pro 8 (or Animation Shop). When I
| click on it, a box comes up saying "Windows Installer--Preparing to Install"
| and then goes right to the error message. Then another box comes up saying
| "The Windows Installer failed to install the program associated with this
| file. Please contact your system administrator." (C:\Windows\Start
| Menu\Programs\Jasc Software/Jasc Paint Shop Pro 8.Ink is along the top.)
|
|
 
S

Steve Easton

Not much choice unless she's happy with a shiny, expensive Paint Shop
"coaster."

--
Steve Easton
Microsoft MVP FrontPage
95isalive
This site is best viewed............
........................with a computer

We really don't want Carole romping through the registry do we?



| Actually the correct entry is regedt32, not regedit32.
|
| Click Start > Run and type regedt32 and then click OK.
| The registry editor will open.
| Click the plus signs by the keys listed and you will find the entry.
|
| However, regedt32 is not the best or easiest way, log on as the
| administrator or power user and then Click Start > Run and type regedit
and
| click OK.
|
| ;-)
|
| --
| Steve Easton
| Microsoft MVP FrontPage
| 95isalive
| This site is best viewed............
| .......................with a computer
|
| | > This doesn't have to do with FrontPage, but I was told if I posted,
maybe
| somebody would know what's going on. I have been trying to install the
| trial version of Paint Shop Pro, but haven't been able to. It keeps
coming
| up saying, "Error 1324. The path Paint Shop Pro 8 contains an invalid
| character." I have e-mailed the company twice, but what they say to do
| doesn't work. Here's the message I just got:
| >
| > "CAUSE
| > This behavior may occur if both of the following conditions are true:
| >
| > * Your operating system is Microsoft Windows 2000. (Mine is Windows
| 98 Second Edition.)
| > * Either Win31FileSystem or NtfsDisable8dot3NameCreation is set to
| some value other than 0 (zero) under the following registry
| key:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem
| >
| > RESOLUTION
| > To resolve this problem follow these steps.
| >
| > WARNING: If you use Registry Editor incorrectly, you may cause serious
| problems that may require you to reinstall your operating system.
Microsoft
| cannot guarantee that you can solve problems that result from using
Registry
| Editor incorrectly. Use Registry Editor at your own risk.
| >
| > 1. Click Start, click Run, type regedit32 in the Open box, and then
| press ENTER.
| > 2. Locate and click the following key in the registry:
| >
| > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem
| > 3. If either Win31FileSystem or NtfsDisable8dot3NameCreation entries
| are set to some value other than 0 (zero), double-click the entry, change
| the value to 0, and then click OK.
| > 4. Quit Registry Editor.
| > 5. Restart the computer"
| > I don't seem to even have registry editor; it comes up saying that it
| can't find that file or one of it's components, and also something about
| required libraries. The other one I got said that it could happen if I
| didn't have enough space (I have 13.1 GBs) and something else I can't
| remember (I checked it at the time and it was the way it should be). It
| seems to be installed because it shows up
| > in my Program list, but it comes up when I click on it. Here's the
path:
| Start>Programs>Jasc Software>Paint Shop Pro 8 (or Animation Shop). When I
| click on it, a box comes up saying "Windows Installer--Preparing to
Install"
| and then goes right to the error message. Then another box comes up
saying
| "The Windows Installer failed to install the program associated with this
| file. Please contact your system administrator." (C:\Windows\Start
| Menu\Programs\Jasc Software/Jasc Paint Shop Pro 8.Ink is along the top.)
|
|
 
C

Crash Gordon

I have a feeling though that it's just a misplaced shortcut link, not an install problem per se. If she doesnt come back soon we can assume the registry got the best of her :)


| Not much choice unless she's happy with a shiny, expensive Paint Shop
| "coaster."
|
| --
| Steve Easton
| Microsoft MVP FrontPage
| 95isalive
| This site is best viewed............
| .......................with a computer
|
| | We really don't want Carole romping through the registry do we?
|
|
|
| | | Actually the correct entry is regedt32, not regedit32.
| |
| | Click Start > Run and type regedt32 and then click OK.
| | The registry editor will open.
| | Click the plus signs by the keys listed and you will find the entry.
| |
| | However, regedt32 is not the best or easiest way, log on as the
| | administrator or power user and then Click Start > Run and type regedit
| and
| | click OK.
| |
| | ;-)
| |
| | --
| | Steve Easton
| | Microsoft MVP FrontPage
| | 95isalive
| | This site is best viewed............
| | .......................with a computer
| |
| | | | > This doesn't have to do with FrontPage, but I was told if I posted,
| maybe
| | somebody would know what's going on. I have been trying to install the
| | trial version of Paint Shop Pro, but haven't been able to. It keeps
| coming
| | up saying, "Error 1324. The path Paint Shop Pro 8 contains an invalid
| | character." I have e-mailed the company twice, but what they say to do
| | doesn't work. Here's the message I just got:
| | >
| | > "CAUSE
| | > This behavior may occur if both of the following conditions are true:
| | >
| | > * Your operating system is Microsoft Windows 2000. (Mine is Windows
| | 98 Second Edition.)
| | > * Either Win31FileSystem or NtfsDisable8dot3NameCreation is set to
| | some value other than 0 (zero) under the following registry
| | key:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem
| | >
| | > RESOLUTION
| | > To resolve this problem follow these steps.
| | >
| | > WARNING: If you use Registry Editor incorrectly, you may cause serious
| | problems that may require you to reinstall your operating system.
| Microsoft
| | cannot guarantee that you can solve problems that result from using
| Registry
| | Editor incorrectly. Use Registry Editor at your own risk.
| | >
| | > 1. Click Start, click Run, type regedit32 in the Open box, and then
| | press ENTER.
| | > 2. Locate and click the following key in the registry:
| | >
| | > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem
| | > 3. If either Win31FileSystem or NtfsDisable8dot3NameCreation entries
| | are set to some value other than 0 (zero), double-click the entry, change
| | the value to 0, and then click OK.
| | > 4. Quit Registry Editor.
| | > 5. Restart the computer"
| | > I don't seem to even have registry editor; it comes up saying that it
| | can't find that file or one of it's components, and also something about
| | required libraries. The other one I got said that it could happen if I
| | didn't have enough space (I have 13.1 GBs) and something else I can't
| | remember (I checked it at the time and it was the way it should be). It
| | seems to be installed because it shows up
| | > in my Program list, but it comes up when I click on it. Here's the
| path:
| | Start>Programs>Jasc Software>Paint Shop Pro 8 (or Animation Shop). When I
| | click on it, a box comes up saying "Windows Installer--Preparing to
| Install"
| | and then goes right to the error message. Then another box comes up
| saying
| | "The Windows Installer failed to install the program associated with this
| | file. Please contact your system administrator." (C:\Windows\Start
| | Menu\Programs\Jasc Software/Jasc Paint Shop Pro 8.Ink is along the top.)
| |
| |
|
|
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

paint shop pro 8 ? 4
paint shop pro 3
Will not auto open .jpg 1
paint shop pro8 1
how to convert image in .xls to .jpeg 10
Associate Paint Shop Pro with 3
"Open With" issue when right-clicking a file 3
how can I save a word document 2007 as jpf/jpeg/gif/etc? 3

Top