Outlook will not retain my password in vista

B

BigMor

Why has microsoft failed to provide a solution to this problem?
It is clearly causing some frustration to vista users by the number of
websites discussing the issue.

I have just purchased a new laptop with Vista installed. My Outlook will not
retain the password and if I'd known before I would have stayed with XP which
runs smoothly.
 
D

Diane Poremsky [MVP]

Had you confirmed compatibility before buying the laptop with vista, you
would have known as its well known that it is not compatible.
 
V

VanguardLH

in message
Why has microsoft failed to provide a solution to this problem?
It is clearly causing some frustration to vista users by the number
of
websites discussing the issue.

I have just purchased a new laptop with Vista installed. My Outlook
will not
retain the password and if I'd known before I would have stayed with
XP which
runs smoothly.


Are you going to reveal WHICH version of Outlook that you use or is it
a secret? If Outlook 2002/XP ...

Office 2002 will NOT remember passwords when ran under Windows Vista.
Office 2002 was coded to use pstore (protected storage) in the
registry to cache the login credentials for the e-mail accounts
defined in Outlook. pstore is no longer available under Windows Vista.
The registry keys are still there but are read-only so Outlook cannot
record your login credentials into those registry keys. The result is
that you will need to supply your login credentials for each e-mail
account that you have defined in Outlook for the first mail poll
performed by Outlook. After the first mail poll, the login credentials
are reused so you don't need to supply them again. However, if you
exit and reload Outlook then you need to supply the login credentials
for only the first mail poll.
Outlook 2003/2007 are coded to use either pstore or the newer DPAPI
(Data Protection Application Programming Interface; see
http://msdn2.microsoft.com/en-us/library/ms995355.aspx). Mainstream
support for Outlook 2002/XP died a couple years ago
(http://support.microsoft.com/lifecycle/?p1=2533) so there will be no
further feature changes, bug fixes, or enhancements to it which means
it will remain incompatible for use under Windows Vista.

Read:

http://www.msoutlook.info/question/28

http://www.outlook-tips.net/howto/vista.htm

http://en.wikipedia.org/wiki/Securi...w_to_Windows_Vista#Other_features_and_changes

http://msdn2.microsoft.com/en-us/library/bb756884.aspx

I'm still using Outlook 2002. Another reason not to use Vista. You're
screwed unless to migrate to a pre-Vista Windows version or upgrade to
Outlook 2003 or 2007. Vista: where "better" is worse.
 

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