Outlook rules will not work after migration Ex5.5 to Ex2003

Discussion in 'Microsoft Outlook Discussion' started by Guest, Nov 22, 2004.

  1. Guest

    Guest Guest

    All mailboxes were moved from Exch5.5 server to Exchange 2003 this past
    weekend. Now, we are having trouble with Outlook rules on many users.

    clients: WinXP Pro sp2, using Outlook 2003 sp1
    clients: Win NT 4.0 sp6, using Outlook 2000 sp1 and sp 3
    Exchange 5.5 sp4 (old server)
    Exchange 2003 sp1 (new server)

    Scenario: User mailbox has 4 email address....when email comes to a
    particular address, they want message moved to folder.

    Simple rule: Check messages when they arrive, if sent to ,
    move to XX Folder. Have also tried Check messages when they arrive, if FROM
    , move to XX Folder.

    Rule will NOT work- even after deleting and rebuilding it.
    Does not work on Outlook 2003, or 2000. Is not isolated to 1
    mailbox....have tried several - all with same results.
    Also, you can not RUN NOW...it just sits there and will not work.

    The only difference I have noticed, is that when the mail would come on on
    the Exch 5.5 server, it would give the exact SMTP email address in the TO:
    field....where as now with Exchange 2003, the message resolves to the
    "mailbox display name".

    I have seen in Exch 2003 where you can disable display names for OUTGOING
    messages, but this is for Incoming messages. Also, the IMS on exchange 5.5
    server is still our "gateway" for all outgoing mail....so the name resolution
    must be occuring between the two servers? The email is already resolved to
    display name when it reaches the user's inbox....so the rules have stopped
    working.

    Any ideas? Help would be GREATLY appreciated!!!

    Donna

    Have noticed that Exchange 2003 server
     
    Guest, Nov 22, 2004
    #1
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