S
steve
Due to a disk failure I have had to rebuild my system, and had backup of my
Outlook data files. I loaded Outlook along with the entire Office package.
When trying to start Outlook I get an error in a box titled
"CiceroUIWndFrame: Outlook.exe - Application Error" The message reads "The
exception unknown software exception (0xc0000409) occurred at location
0x7885ff84". The application hangs and eventually stops.
Other bits:
- There is another documents folder in the "Documents and Settings"
directory from another attempted install called "Steve" that is locked and I
cannot remove. The other that has my live data is called Steve.(system name)
- A "Configuring Outlook" window opens, says "Creating welcome message" and
it does indeed send a test message that I have received with Outlook Express.
- Set up did previously allow me to create a (obviously valid) pop3 mail
account.
- I have found and run scanreg against the saved .pst file and it did say
it found errors and corrected them. However there was no change in the
startup problem.
- I have tried the safe mode start and rebuild install several times - same
results
Any help is appreciated.
Outlook data files. I loaded Outlook along with the entire Office package.
When trying to start Outlook I get an error in a box titled
"CiceroUIWndFrame: Outlook.exe - Application Error" The message reads "The
exception unknown software exception (0xc0000409) occurred at location
0x7885ff84". The application hangs and eventually stops.
Other bits:
- There is another documents folder in the "Documents and Settings"
directory from another attempted install called "Steve" that is locked and I
cannot remove. The other that has my live data is called Steve.(system name)
- A "Configuring Outlook" window opens, says "Creating welcome message" and
it does indeed send a test message that I have received with Outlook Express.
- Set up did previously allow me to create a (obviously valid) pop3 mail
account.
- I have found and run scanreg against the saved .pst file and it did say
it found errors and corrected them. However there was no change in the
startup problem.
- I have tried the safe mode start and rebuild install several times - same
results
Any help is appreciated.