Outlook Error Message 0x800C8105- Send/Receive Problem

[Guest]

My Outlook program used to work perfectly. Yesterday, I tried to e-mail a 1
MB video file (about 30 seconds of video w/ sound), first as a regular e-mail
attachment and then after saving it and attaching the file via Windows Movie
Maker.
Since then, I get the following message over and over again and my outgoing
messages sit forever in my outbox:

'Task mail.comcast.net-Sending and Receiving' reported error (0x800C8105):
'Unknown Error 0x800C8105'

The send/receive progress window also says 0 of 29 [or more] tasks have
successfully completed.

Can anyone help me pls.? Comcast, my ISP, says its not their error. (An
aside: Why doesn't Microsoft provide any support itself?)

 

[Jim]

Do you have Norton anti virus/auto protect enabled? Try disabling when
sending email. If so, try a permanent solution at Symantec.
http://www.symantec.com/techsupp/

 

[Guest]

Thanks, Jim. I do have Norton anti-virus auto-protect enabled, but it
doesn't scan e-mails being received or sent. I looked in Semantec's website
but found nothing re the error message I've been receiving. Do you know
anything specifically about that error message and Norton or have you heard
generally that Norton anti-virus can interfere with the send/receive function
in Outlook?
Thanks again.

Do you have Norton anti virus/auto protect enabled? Try disabling when
sending email. If so, try a permanent solution at Symantec.
http://www.symantec.com/techsupp/

My Outlook program used to work perfectly. Yesterday, I tried to e-mail a
1
MB video file (about 30 seconds of video w/ sound), first as a regular
e-mail
attachment and then after saving it and attaching the file via Windows
Movie
Maker.
Since then, I get the following message over and over again and my
outgoing
messages sit forever in my outbox:

'Task mail.comcast.net-Sending and Receiving' reported error (0x800C8105):
'Unknown Error 0x800C8105'

The send/receive progress window also says 0 of 29 [or more] tasks have
successfully completed.

Can anyone help me pls.? Comcast, my ISP, says its not their error. (An
aside: Why doesn't Microsoft provide any support itself?)

 

[Jim]

First of all, do what I suggested in the first place whether email scanning
is enabled or not.
Try these two and see if it applies to your situation.
http://tinyurl.com/3jlut
http://tinyurl.com/6ok6e
Try deleting from your outbox the email with the video file and see if that
works.
If you have Zone Alarm or any other firewall installed make sure the
settings are set properly to send email.
Same thing with any other security program.
Good luck.

Thanks, Jim. I do have Norton anti-virus auto-protect enabled, but it
doesn't scan e-mails being received or sent. I looked in Semantec's
website
but found nothing re the error message I've been receiving. Do you know
anything specifically about that error message and Norton or have you
heard
generally that Norton anti-virus can interfere with the send/receive
function
in Outlook?
Thanks again.

Do you have Norton anti virus/auto protect enabled? Try disabling when
sending email. If so, try a permanent solution at Symantec.
http://www.symantec.com/techsupp/

My Outlook program used to work perfectly. Yesterday, I tried to
e-mail a
1
MB video file (about 30 seconds of video w/ sound), first as a regular
e-mail
attachment and then after saving it and attaching the file via Windows
Movie
Maker.
Since then, I get the following message over and over again and my
outgoing
messages sit forever in my outbox:

'Task mail.comcast.net-Sending and Receiving' reported error
(0x800C8105):
'Unknown Error 0x800C8105'

The send/receive progress window also says 0 of 29 [or more] tasks have
successfully completed.

Can anyone help me pls.? Comcast, my ISP, says its not their error.
(An
aside: Why doesn't Microsoft provide any support itself?)