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From: (e-mail address removed) ("Emily Lin [MSFT]")
Organization: [Microsoft]
Date: Thu, 26 Jun 2008 09:26:49 GMT
Subject: Re: outlook could not create the word file. check the temp environment
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Hi John,
Do you mean that you change the temp folder value in the registry key [HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security \]
and then the issue is fixed? If not, please let me know what solution did you used to fix the issue.
Related KB article:
Error message when you try to open or save an e-mail attachment in Outlook: "Cannot create file"
http://support.microsoft.com/kb/305982/en-us
Regarding the question about if there is another fix that actually has a chance of success. No, outlook cannot prevent the user to set his
Outlook temp folder as the thumb drive or networking drive. The user can define the temp folder as he want. So, if you encounter such an issue,
please check the setting and the folder permission to fix the issue. Thanks for your understanding.
If anything is unclear or if you have any other concerns, please don't hesitate to contact me.
Regards,
Emily Lin
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
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From: "John" <
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Subject: Re: outlook could not create the word file. check the temp environment
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I did find that a registry hack of a few settings i was able to remove the
error message, so now I can focus on a better fix, and how to avoid it in
the first place.... It appeared some registry keys were pointing to his
thumb drive so, it either was full or missing and causing all sorts of fun.
yes i can try to tell them to never open from thumb drives, but is there
another fix that actually has a chance of success? Like maybe the temp
files never get changed to pointing to a tiny removable drive!
