Outlook 2002 test email fails for valid email address

G

Guest

I recently installed Office 2002 on a Win98SE system with all the latest
updates. When I setup outlook all seems fine until I attempt to test the
email settings. Outlook continues to complain that the test message couldn't
be sent and suggests I check the E-mail address field. This very account
worked in Outlook express. I tried removing the account and re-entering but
I continue to get the same exact error. The strangest part of this is that I
can save settings and send myself an email from the main interface which
tells me that my settings are correct but the test process is corrupt
somewhere. I have also tried re-installing Outlook (Office) and repeated
much of the same efforts above but still same problem. I have also gotten
some itermitten errors from Outlook but when I checked with the ISP, they
could find no fault on their end. I also logged into my ISP's email online
by copy/paste the address from the setting window into the web UI and entered
the password and that worked fine too.

Why can i send/receive email normally but the test email in account settings
fails for an address that is correct?

Log output recorded during test email attempt - below (don't even see an
smtp entry in there):


2004.12.16 13:16:53 <<<< Logging Started (level is LTF_TRACE) >>>>
2004.12.16 13:16:53 Successfully initialized the resource manager
2004.12.16 13:16:53 ResourceObject [THIS: 0042adb8]: Created
2004.12.16 13:16:53 ResourceObject [THIS: 0042adb8]: Synchronize called
(flags = 00000031)
2004.12.16 13:16:53 ResourceObject [THIS: 0042adb8]: Synch operation
started (flags = 00000031)
2004.12.16 13:16:53 ResourceObject [THIS: 0042adb8]: StartImport(flags =
00000000, max msg = ffffffff): full items
2004.12.16 13:16:53 ResourceObject [THIS: 0042adb8]: Trying to read
remote URL off the resource
2004.12.16 13:16:53 Looking up handler for POP
2004.12.16 13:16:53 Creating proto handler
{848F8363-04C9-11D3-B8AF-00105A19CDC6}
2004.12.16 13:16:53 Initializing proto handler
{848F8363-04C9-11D3-B8AF-00105A19CDC6}
2004.12.16 13:16:53 ResourceObject [THIS: 0042adb8]: StartImport:
Retrieving Blob
2004.12.16 13:16:53 ResourceObject [THIS: 0042adb8]: StartImport:
pCallback->StartImport
2004.12.16 13:16:53 Callback::ExecuteThread[THIS: 0042b7a4] (00001000)
returns 00000000
2004.12.16 13:16:53 ResourceObject [THIS: 0042adb8]: DeleteNukedItems -
Nothing to nuke
2004.12.16 13:16:53 ResourceObject [THIS: 0042adb8]: UploadItems: 0
messages to send
2004.12.16 13:16:53 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:53 "CPOPManifestTask: Begin execution")
2004.12.16 13:16:53 Callback::ExecuteThread[THIS: 0042b7a4] (00001000)
returns 00000000
2004.12.16 13:16:53 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:53 "POP3: Finding host")
2004.12.16 13:16:53 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:53 "POP3: Connecting to host")
2004.12.16 13:16:53 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:53 "POP3: Connected to host")
2004.12.16 13:16:54 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:54 "POP3: <rx> +OK InterMail POP3 server
ready.")
2004.12.16 13:16:54 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:54 "POP3: Authorizing to server")
2004.12.16 13:16:54 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:54 "POP3: [tx] USER ssilverthorne")
2004.12.16 13:16:54 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:54 "POP3: <rx> +OK please send PASS
command")
2004.12.16 13:16:54 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:54 "POP3: [tx] PASS *****")
2004.12.16 13:16:54 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:54 "POP3: <rx> +OK ssilverthorne is
welcome here")
2004.12.16 13:16:54 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:54 "POP3: Authorized to host")
2004.12.16 13:16:54 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:54 "POP3: Connected to host")
2004.12.16 13:16:54 Callback::ReportStatus[THIS: 0042b7a4]
(ulAsynchPhase = RSF_CONNECTED) Progress = 1/3
2004.12.16 13:16:54 Callback::ReportStatus[THIS: 0042b7a4]
(ulAsynchPhase = RSF_CONNECTED) Progress = 2/4
2004.12.16 13:16:54 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:54 "POP3: [tx] STAT")
2004.12.16 13:16:54 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:54 "POP3: <rx> +OK 0 0")
2004.12.16 13:16:54 Callback::ReportStatus[THIS: 0042b7a4]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 3/5
2004.12.16 13:16:54 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:54 "POP3: [tx] UIDL")
2004.12.16 13:16:54 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:54 "POP3: <rx> +OK 0 messages")
2004.12.16 13:16:59 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:59 "POP3: <rx> .")
2004.12.16 13:16:59 Callback::ReportStatus[THIS: 0042b7a4]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 4/6
2004.12.16 13:16:59 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:59 "CPOPManifestTask: Comparing server
and local blobs")
2004.12.16 13:16:59 Callback::ReportStatus[THIS: 0042b7a4]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 5/6
2004.12.16 13:16:59 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:59 "CPOPManifestTask: Checking for
messages to delete")
2004.12.16 13:16:59 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:59 "CPOPManifestTask: End execution")
2004.12.16 13:16:59 Callback::ReportStatus[THIS: 0042b7a4]
(ulAsynchPhase = RSF_COMPLETED, hrStatus = 0x00000000)
2004.12.16 13:16:59 ResourceObject [THIS: 0042adb8]: Synch operation
completed
2004.12.16 13:20:44 ResourceObject [THIS: 0042adb8]: Destroyed
2004.12.16 13:20:44 Resource manager terminated
 
S

S. Allison

I get almost the same thing. Same setup Outlook 2002 / 98SE. But I
can't send e-mail at all. Receive is OK.

Is this a bug with Outlook 2002?????

Skip

s said:
I recently installed Office 2002 on a Win98SE system with all the latest
updates. When I setup outlook all seems fine until I attempt to test the
email settings. Outlook continues to complain that the test message couldn't
be sent and suggests I check the E-mail address field. This very account
worked in Outlook express. I tried removing the account and re-entering but
I continue to get the same exact error. The strangest part of this is that I
can save settings and send myself an email from the main interface which
tells me that my settings are correct but the test process is corrupt
somewhere. I have also tried re-installing Outlook (Office) and repeated
much of the same efforts above but still same problem. I have also gotten
some itermitten errors from Outlook but when I checked with the ISP, they
could find no fault on their end. I also logged into my ISP's email online
by copy/paste the address from the setting window into the web UI and entered
the password and that worked fine too.

Why can i send/receive email normally but the test email in account settings
fails for an address that is correct?

Log output recorded during test email attempt - below (don't even see an
smtp entry in there):


2004.12.16 13:16:53 <<<< Logging Started (level is LTF_TRACE) >>>>
2004.12.16 13:16:53 Successfully initialized the resource manager
2004.12.16 13:16:53 ResourceObject [THIS: 0042adb8]: Created
2004.12.16 13:16:53 ResourceObject [THIS: 0042adb8]: Synchronize called
(flags = 00000031)
2004.12.16 13:16:53 ResourceObject [THIS: 0042adb8]: Synch operation
started (flags = 00000031)
2004.12.16 13:16:53 ResourceObject [THIS: 0042adb8]: StartImport(flags =
00000000, max msg = ffffffff): full items
2004.12.16 13:16:53 ResourceObject [THIS: 0042adb8]: Trying to read
remote URL off the resource
2004.12.16 13:16:53 Looking up handler for POP
2004.12.16 13:16:53 Creating proto handler
{848F8363-04C9-11D3-B8AF-00105A19CDC6}
2004.12.16 13:16:53 Initializing proto handler
{848F8363-04C9-11D3-B8AF-00105A19CDC6}
2004.12.16 13:16:53 ResourceObject [THIS: 0042adb8]: StartImport:
Retrieving Blob
2004.12.16 13:16:53 ResourceObject [THIS: 0042adb8]: StartImport:
pCallback->StartImport
2004.12.16 13:16:53 Callback::ExecuteThread[THIS: 0042b7a4] (00001000)
returns 00000000
2004.12.16 13:16:53 ResourceObject [THIS: 0042adb8]: DeleteNukedItems -
Nothing to nuke
2004.12.16 13:16:53 ResourceObject [THIS: 0042adb8]: UploadItems: 0
messages to send
2004.12.16 13:16:53 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:53 "CPOPManifestTask: Begin execution")
2004.12.16 13:16:53 Callback::ExecuteThread[THIS: 0042b7a4] (00001000)
returns 00000000
2004.12.16 13:16:53 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:53 "POP3: Finding host")
2004.12.16 13:16:53 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:53 "POP3: Connecting to host")
2004.12.16 13:16:53 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:53 "POP3: Connected to host")
2004.12.16 13:16:54 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:54 "POP3: <rx> +OK InterMail POP3 server
ready.")
2004.12.16 13:16:54 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:54 "POP3: Authorizing to server")
2004.12.16 13:16:54 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:54 "POP3: [tx] USER ssilverthorne")
2004.12.16 13:16:54 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:54 "POP3: <rx> +OK please send PASS
command")
2004.12.16 13:16:54 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:54 "POP3: [tx] PASS *****")
2004.12.16 13:16:54 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:54 "POP3: <rx> +OK ssilverthorne is
welcome here")
2004.12.16 13:16:54 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:54 "POP3: Authorized to host")
2004.12.16 13:16:54 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:54 "POP3: Connected to host")
2004.12.16 13:16:54 Callback::ReportStatus[THIS: 0042b7a4]
(ulAsynchPhase = RSF_CONNECTED) Progress = 1/3
2004.12.16 13:16:54 Callback::ReportStatus[THIS: 0042b7a4]
(ulAsynchPhase = RSF_CONNECTED) Progress = 2/4
2004.12.16 13:16:54 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:54 "POP3: [tx] STAT")
2004.12.16 13:16:54 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:54 "POP3: <rx> +OK 0 0")
2004.12.16 13:16:54 Callback::ReportStatus[THIS: 0042b7a4]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 3/5
2004.12.16 13:16:54 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:54 "POP3: [tx] UIDL")
2004.12.16 13:16:54 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:54 "POP3: <rx> +OK 0 messages")
2004.12.16 13:16:59 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:59 "POP3: <rx> .")
2004.12.16 13:16:59 Callback::ReportStatus[THIS: 0042b7a4]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 4/6
2004.12.16 13:16:59 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:59 "CPOPManifestTask: Comparing server
and local blobs")
2004.12.16 13:16:59 Callback::ReportStatus[THIS: 0042b7a4]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 5/6
2004.12.16 13:16:59 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:59 "CPOPManifestTask: Checking for
messages to delete")
2004.12.16 13:16:59 Callback::LogText[THIS: 0042b7a4] (flags =
LTF_TRACE, hr = 00000000, code = 00000000,
2004.12.16 13:16:59 "CPOPManifestTask: End execution")
2004.12.16 13:16:59 Callback::ReportStatus[THIS: 0042b7a4]
(ulAsynchPhase = RSF_COMPLETED, hrStatus = 0x00000000)
2004.12.16 13:16:59 ResourceObject [THIS: 0042adb8]: Synch operation
completed
2004.12.16 13:20:44 ResourceObject [THIS: 0042adb8]: Destroyed
2004.12.16 13:20:44 Resource manager terminated
Click to expand...
 

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