Outlook 2002 and Spam Killer

[Guest]

I know this sounds like a "duh" question compared to others I have seen on here--but here goes--
I have installed Mcafee Spam Killer on my system (Windows XP Home with Office XP added later)-

I am getting emails Ok and I think I understand the Spam Killer product except--where is the circl
with the slash (like on the traffic signs) that Mcafee says you should click if a message gets throug
that you want to identify as spam. I understand how to rescue a message from the Mcafee security Center
but I can't seem to figure out how to do the reverse and banquish one to Spam hell

Thanks.

 

[Lanwench [MVP - Exchange]]

I have never used Spamkiller, but does it install a toolbar? If you don't
see one, maybe you can look in view | toolbars and see if there's one there
that isn't selected.

Other than that, I'd check with Mcafee support.

 

[Guest]

Thanks--I didn't see anything is toolbars, so I contacted Mcafee support. After a lot of checking, they told me the tool bar would be visible only in MAPI mail--whatever that is--and not in POP3.


----- Lanwench [MVP - Exchange] wrote: -----

I have never used Spamkiller, but does it install a toolbar? If you don't
see one, maybe you can look in view | toolbars and see if there's one there
that isn't selected.

Other than that, I'd check with Mcafee support.

 

[Lanwench [MVP - Exchange]]

Glad it's resolved - MAPI would be used if you connected to an Exchange
server.

Thanks--I didn't see anything is toolbars, so I contacted Mcafee
support. After a lot of checking, they told me the tool bar would be
visible only in MAPI mail--whatever that is--and not in POP3.


----- Lanwench [MVP - Exchange] wrote: -----

I have never used Spamkiller, but does it install a toolbar? If
you don't see one, maybe you can look in view | toolbars and see
if there's one there that isn't selected.

Other than that, I'd check with Mcafee support.

I know this sounds like a "duh" question compared to others I

have > seen on here--but here goes--- I have installed Mcafee
Spam Killer on > my system (Windows XP Home with Office XP added
later)-- >> I am getting emails Ok and I think I understand the
Spam Killer > product except--where is the circle with the slash
(like on the > traffic signs) that Mcafee says you should click
if a message gets > through that you want to identify as spam. I
understand how to rescue > a message from the Mcafee security
Center, but I can't seem to figure > out how to do the reverse
and banquish one to Spam hell. >> Thanks.

 

[Diane Poremsky]

That makes no sense at all... it sounds more like they have no clue and they
hope to confuse you with technical terms so you'll go away. <lol>

I think they mean Corporate mode = MAPI mail and Internet mode = POP3.
Except OL2002 (and 2003) only have one mode so you should see the toolbar.

Close Outlook. Find and rename the outcmd.dat file and restart outlook. Oh,
and delete extend.dat. Look in C:\Documents and
Settings\username\Application Data\Microsoft\Outlook and C:\Documents and
Settings\username\Local Settings\Application Data\Microsoft\Outlook for the
files.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Thanks--I didn't see anything is toolbars, so I contacted Mcafee
support. After a lot of checking, they told me the tool bar would be
visible only in MAPI mail--whatever that is--and not in POP3.


----- Lanwench [MVP - Exchange] wrote: -----

I have never used Spamkiller, but does it install a toolbar? If you
don't
see one, maybe you can look in view | toolbars and see if there's one
there
that isn't selected.

Other than that, I'd check with Mcafee support.

I know this sounds like a "duh" question compared to others I have
seen on here--but here goes--- I have installed Mcafee Spam Killer on
my system (Windows XP Home with Office XP added later)--
product except--where is the circle with the slash (like on the
traffic signs) that Mcafee says you should click if a message gets
through that you want to identify as spam. I understand how to rescue
a message from the Mcafee security Center, but I can't seem to figure
out how to do the reverse and banquish one to Spam hell.

 

[Lanwench [MVP - Exchange]]

That makes no sense at all... it sounds more like they have no clue
and they hope to confuse you with technical terms so you'll go away.
<lol>

Hey, that even works on me sometimes!

I think they mean Corporate mode = MAPI mail and Internet mode = POP3.
Except OL2002 (and 2003) only have one mode so you should see the
toolbar.

Hadn't thought of that (another mark in Diane's side of the scoreboard)

Close Outlook. Find and rename the outcmd.dat file and restart
outlook. Oh, and delete extend.dat. Look in C:\Documents and
Settings\username\Application Data\Microsoft\Outlook and C:\Documents
and Settings\username\Local Settings\Application
Data\Microsoft\Outlook for the files.

Thanks--I didn't see anything is toolbars, so I contacted Mcafee
support. After a lot of checking, they told me the tool bar would be
visible only in MAPI mail--whatever that is--and not in POP3.


----- Lanwench [MVP - Exchange] wrote: -----

I have never used Spamkiller, but does it install a toolbar? If
you don't
see one, maybe you can look in view | toolbars and see if
there's one there
that isn't selected.

Other than that, I'd check with Mcafee support.

I know this sounds like a "duh" question compared to others I

have > seen on here--but here goes--- I have installed Mcafee
Spam Killer on

my system (Windows XP Home with Office XP added later)--
I am getting emails Ok and I think I understand the Spam

Killer > product except--where is the circle with the slash
(like on the > traffic signs) that Mcafee says you should click
if a message gets > through that you want to identify as spam. I
understand how to rescue

a message from the Mcafee security Center, but I can't seem to figure
out how to do the reverse and banquish one to Spam hell.
Thanks.

 

[Guest]

Damn--I wish I had you on the internet chat when I was chatting with the "customer no-service" person at Mcafee. You are right, I did go away! My problem is that I don't know enough to understand what I don't know.....!

Thanks for the additional information--I'll try your suggestion and report back.

----- Diane Poremsky wrote: -----

That makes no sense at all... it sounds more like they have no clue and they
hope to confuse you with technical terms so you'll go away. <lol>

I think they mean Corporate mode = MAPI mail and Internet mode = POP3.
Except OL2002 (and 2003) only have one mode so you should see the toolbar.

Close Outlook. Find and rename the outcmd.dat file and restart outlook. Oh,
and delete extend.dat. Look in C:\Documents and
Settings\username\Application Data\Microsoft\Outlook and C:\Documents and
Settings\username\Local Settings\Application Data\Microsoft\Outlook for the
files.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Thanks--I didn't see anything is toolbars, so I contacted Mcafee

support. After a lot of checking, they told me the tool bar would be
visible only in MAPI mail--whatever that is--and not in POP3.

----- Lanwench [MVP - Exchange] wrote: -----

I have never used Spamkiller, but does it install a toolbar? If you

don't
see one, maybe you can look in view | toolbars and see if there's one
there
that isn't selected.

Other than that, I'd check with Mcafee support.
Rich wrote:
I know this sounds like a "duh" question compared to others I have
seen on here--but here goes--- I have installed Mcafee Spam Killer on
my system (Windows XP Home with Office XP added later)--
product except--where is the circle with the slash (like on the
traffic signs) that Mcafee says you should click if a message gets
through that you want to identify as spam. I understand how to rescue
a message from the Mcafee security Center, but I can't seem to figure
out how to do the reverse and banquish one to Spam hell.

 

[Chris Scharff [MVP]]

Damn--I wish I had you on the internet chat when I was chatting with the "customer no-service" person at Mcafee. You are right, I did go away! My problem is that I don't know enough to understand what I don't know.....!

Thanks for the additional information--I'll try your suggestion and report back.

I have no idea what spam killer is supposed to offer in terms of
features, but I've used Spam Bayes in my org with a lot of success.
It's free and after a few days of trainign, my false positives are
nearly zero (and I get a boatload of spam).

http://spambayes.sourceforge.net/windows.html

Course, support is community based... but so far I've not had any
reason to look for support using it.

--
Chris Scharff
MessageOne
http://www.messageone.com

-- ROT13 for valid SMTP address --

 

[Guest]

Spam Killer is Mcafee's spam product---integrated into their other utilities as an add on.

I tried renaming and deling the files suggested, but still no luck. I uninstalled ans reinstalle
the mcafee products also, but to no avail

Maybe I should go away now...!.....lo

----- Chris Scharff [MVP] wrote: ----

On Sun, 14 Mar 2004 10:51:05 -0800, "Rich

I have no idea what spam killer is supposed to offer in terms o
features, but I've used Spam Bayes in my org with a lot of success
It's free and after a few days of trainign, my false positives ar
nearly zero (and I get a boatload of spam)

http://spambayes.sourceforge.net/windows.htm

Course, support is community based... but so far I've not had an
reason to look for support using it

--
Chris Scharf
MessageOn
http://www.messageone.co

-- ROT13 for valid SMTP address -