G
Guest
Hi there,
I'm having a problem with Excel 2007. Whenever I open documents (all are
stored in 97-2003 format) Excel stops responding after a few minutes. I have
to say that the documents are opened for reference only - I do not modify
anything, just browse.
There is an error in the event viewer:
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 5000
Date: 01/10/2007
Time: 08:44:53
User: N/A
Computer: AWCSL070817B
Description:
EventType officelifeboathang, P1 excel.exe, P2 12.0.6024.5000, P3 excel.exe,
P4 12.0.6024.5000, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL, P10 NIL.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6f 00 66 00 66 00 69 00 o.f.f.i.
0008: 63 00 65 00 6c 00 69 00 c.e.l.i.
0010: 66 00 65 00 62 00 6f 00 f.e.b.o.
0018: 61 00 74 00 68 00 61 00 a.t.h.a.
0020: 6e 00 67 00 2c 00 20 00 n.g.,. .
0028: 65 00 78 00 63 00 65 00 e.x.c.e.
0030: 6c 00 2e 00 65 00 78 00 l...e.x.
0038: 65 00 2c 00 20 00 31 00 e.,. .1.
0040: 32 00 2e 00 30 00 2e 00 2...0...
0048: 36 00 30 00 32 00 34 00 6.0.2.4.
0050: 2e 00 35 00 30 00 30 00 ..5.0.0.
0058: 30 00 2c 00 20 00 65 00 0.,. .e.
0060: 78 00 63 00 65 00 6c 00 x.c.e.l.
0068: 2e 00 65 00 78 00 65 00 ..e.x.e.
0070: 2c 00 20 00 31 00 32 00 ,. .1.2.
0078: 2e 00 30 00 2e 00 36 00 ..0...6.
0080: 30 00 32 00 34 00 2e 00 0.2.4...
0088: 35 00 30 00 30 00 30 00 5.0.0.0.
0090: 2c 00 20 00 4e 00 49 00 ,. .N.I.
0098: 4c 00 2c 00 20 00 4e 00 L.,. .N.
00a0: 49 00 4c 00 2c 00 20 00 I.L.,. .
00a8: 4e 00 49 00 4c 00 2c 00 N.I.L.,.
00b0: 20 00 4e 00 49 00 4c 00 .N.I.L.
00b8: 2c 00 20 00 4e 00 49 00 ,. .N.I.
00c0: 4c 00 20 00 4e 00 49 00 L. .N.I.
00c8: 4c 00 0d 00 0a 00 L.....
The PC runs on Windows XP Pro with all updates.
The only programs installed on are office 2007, Sophos and TAS Books (Sage).
The error message occurs only on 2 PCs with Office 2007. Other machines with
office 2003 don't have that problem.
There is nothing helpful on google or microsoft's KB.
I'm having a problem with Excel 2007. Whenever I open documents (all are
stored in 97-2003 format) Excel stops responding after a few minutes. I have
to say that the documents are opened for reference only - I do not modify
anything, just browse.
There is an error in the event viewer:
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 5000
Date: 01/10/2007
Time: 08:44:53
User: N/A
Computer: AWCSL070817B
Description:
EventType officelifeboathang, P1 excel.exe, P2 12.0.6024.5000, P3 excel.exe,
P4 12.0.6024.5000, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL, P10 NIL.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6f 00 66 00 66 00 69 00 o.f.f.i.
0008: 63 00 65 00 6c 00 69 00 c.e.l.i.
0010: 66 00 65 00 62 00 6f 00 f.e.b.o.
0018: 61 00 74 00 68 00 61 00 a.t.h.a.
0020: 6e 00 67 00 2c 00 20 00 n.g.,. .
0028: 65 00 78 00 63 00 65 00 e.x.c.e.
0030: 6c 00 2e 00 65 00 78 00 l...e.x.
0038: 65 00 2c 00 20 00 31 00 e.,. .1.
0040: 32 00 2e 00 30 00 2e 00 2...0...
0048: 36 00 30 00 32 00 34 00 6.0.2.4.
0050: 2e 00 35 00 30 00 30 00 ..5.0.0.
0058: 30 00 2c 00 20 00 65 00 0.,. .e.
0060: 78 00 63 00 65 00 6c 00 x.c.e.l.
0068: 2e 00 65 00 78 00 65 00 ..e.x.e.
0070: 2c 00 20 00 31 00 32 00 ,. .1.2.
0078: 2e 00 30 00 2e 00 36 00 ..0...6.
0080: 30 00 32 00 34 00 2e 00 0.2.4...
0088: 35 00 30 00 30 00 30 00 5.0.0.0.
0090: 2c 00 20 00 4e 00 49 00 ,. .N.I.
0098: 4c 00 2c 00 20 00 4e 00 L.,. .N.
00a0: 49 00 4c 00 2c 00 20 00 I.L.,. .
00a8: 4e 00 49 00 4c 00 2c 00 N.I.L.,.
00b0: 20 00 4e 00 49 00 4c 00 .N.I.L.
00b8: 2c 00 20 00 4e 00 49 00 ,. .N.I.
00c0: 4c 00 20 00 4e 00 49 00 L. .N.I.
00c8: 4c 00 0d 00 0a 00 L.....
The PC runs on Windows XP Pro with all updates.
The only programs installed on are office 2007, Sophos and TAS Books (Sage).
The error message occurs only on 2 PCs with Office 2007. Other machines with
office 2003 don't have that problem.
There is nothing helpful on google or microsoft's KB.