G
Guest
Offer Remote Assistanc help Please !
When receiving an invite to offer RA, I get a message saying RA has failed.
No explanation, just that message.
I have tried both accepting email invitations, and using MSM. I have tried
accepting invites from several people that they themselves can accept and
send invites.
I CAN connect with RA when I send an invite for help, it's only when I try
to accept an invite it fails.
I can also use "File Sharing" in MSM with np. (If that means anything.)
I have tried accepting with firewall off, anti virus off to no avail.
I have even deleted all the info within an emailed RaTicket, and i get
exactly the same error.
I have searched the MS KB and the net for info, but nothing seems to apply.
All my settings seem correct, the right ports are open, the right services
are enabled. (I think.)
Windows XP, home. SP2
Computer is connected directly through a DSL modem (MCI dsl service.)
Hel Pls !
When receiving an invite to offer RA, I get a message saying RA has failed.
No explanation, just that message.
I have tried both accepting email invitations, and using MSM. I have tried
accepting invites from several people that they themselves can accept and
send invites.
I CAN connect with RA when I send an invite for help, it's only when I try
to accept an invite it fails.
I can also use "File Sharing" in MSM with np. (If that means anything.)
I have tried accepting with firewall off, anti virus off to no avail.
I have even deleted all the info within an emailed RaTicket, and i get
exactly the same error.
I have searched the MS KB and the net for info, but nothing seems to apply.
All my settings seem correct, the right ports are open, the right services
are enabled. (I think.)
Windows XP, home. SP2
Computer is connected directly through a DSL modem (MCI dsl service.)
Hel Pls !