My Word 2003 App Disappeared!!

Discussion in 'Microsoft Word New Users' started by Joseph, Mar 10, 2004.

  1. Joseph

    Joseph Guest

    Just had the strangest thing happen to me in 20+ years
    of computing.

    Office 2000 Current on all SP releases/patches.
    Word 2003. Pentium 4 running XP Home. 1 GB RAM.

    Took a break from working on a Word doc today
    (closed the doc and then exited Word) for lunch.

    After lunch, I started to resume working on my doc.
    Started to click on 2003 desktop icon when
    I realized it wasn't there. Say what? Where did it go?

    Attempted to launch Word from > Start > Programs.
    Word wasn't there.

    Ran > Start > Search searching for "winword.exe".
    No hit!! Word has disappeared. I did get a hit on
    my "D" backup drive (I have a separate 60 GB hard
    dedicated to quick & easy backup/restore.) but it
    couldn't/wouldn't open.

    It seems obvious that a virus has attacked me despite
    the best efforts of Norton AV and Zone Alarm. This
    incident seems focused on Word. It eliminated Word
    in the 20-25 minutes I was away at lunch.

    Performed a System Restore to three days ago. It
    worked fine, but Word desktop icon didn't reappear.

    Any ideas? I haven't reinstalled yet (kind of reluctant
    to go through all that again w/o knowing more about
    the "problem".) Norton scan reveal no viruses. It
    seems so strange for a large app such as Word to
    disappear.
     
    Joseph, Mar 10, 2004
    #1
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  2. Joseph

    Joseph Guest

    I should have added that clicking on icon for existing
    Word documents opens them in WordPad.
     
    Joseph, Mar 10, 2004
    #2
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  3. Joseph

    Joseph Guest

    OK, I re-installed Word 2003 and all went well.
    However, after rebooting and launching Word 2003,
    got a "Microsoft Visual Basic" box with the
    following message.

    "Object doesn't support this property or method."
    Clicking on Help box, Help indicated one more clue.
    "(Error 438)"

    I'm a newbie. Don't know where to turn for
    help with this VisualBasic problem that has
    suddenly started appearing. Ran a completely
    new installation. Can't imagine how a new install
    picked up Avery Label macros, or the DataViz
    Documents-to-Go macros installed a week ago
    to sync with new Palm handheld. These all
    worked well until today. Don't know where
    to look. Tried deleting some of macros but
    system reported all macros were disabled. If
    that's case, where's the spurious code coming from?

    Don't know anything about VBA, VBB, or XYZ.
    Checked and I do have macros but they're all
    disabled. I don't know where they came from...
    especially after a clean install of Word.

    Installed Word macros are:

    Quickword (QWD) and DTX (Documents-to-Go)
    are macros for creating/converting Word files
    for use on Palm handheld. Never had problems
    with them. Quit using QuickWord although it
    still shows on top menu bar.

    AddtoDXTGViaMenu
    auto_close
    auto_open
    AutoExec
    AutoExit
    AveryWizard20
    AveryWizardHelp20
    CES_Save
    CES-SaveAs
    DeleteQuickwordMenu
    DoAbout
    DocToQWD
    DocToQEDExt
    DoHelp
    DoOpen
    OpenDocument
    OpenDTXG
    QWDtoDOC
    QWDToDocExt
    Read
    SavedDocument
     
    Joseph, Mar 11, 2004
    #3
  4. Joseph

    Joseph Guest

    After deleting/reinstalling Word 2003 because it disappeared
    from my desktop yesterday, I find this on the MVPs web site at
    http://word.mvps.org/faqs/customization/DataKeySettings.htm.

    ===========================================
    "Deleting/Renaming the entire Data key or one of the values
    is recommended if:


    The Toolbars and Menu Bar are missing


    Global preferences are not holding/updating. (Such as your
    MRU list)


    Word disappears from the Desktop"



    ===========================================

    My timing is dismal as usual. Oh,well. Probably "cleaned" up
    other potential problems by reinstalling.
     
    Joseph, Mar 13, 2004
    #4
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