My New Computer DVD Drive will not read (or even recognize) DVD-RO

G

Guest

Can you help with this? I'm at wits end!
The DVD drive will not read/recognize DVD-ROMs in the drive. All other
CD/DVD types work/play fine (i.e. CD, CD-ROM, DVV Video; commercial or
copied). The DVD-ROMs are new and work in all other DVD drives I tried. The
computer manufacturer replaced the drive and I still have the same issue.
Then I reloaded Windows XP, same issue. Now what do I do? This a new computer
(1 month).
 
R

Roberto le Craux

Tony said:
Can you help with this? I'm at wits end!
The DVD drive will not read/recognize DVD-ROMs in the drive. All other
CD/DVD types work/play fine (i.e. CD, CD-ROM, DVV Video; commercial or
copied). The DVD-ROMs are new and work in all other DVD drives I tried.
The computer manufacturer replaced the drive and I still have the same
issue. Then I reloaded Windows XP, same issue. Now what do I do? This a
new computer (1 month).
Click to expand...

If the disks work in other systems with the same optical drive as
yours, return the machine to the manufacturer to fix ASAP.

rgds
Roberto
 

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