MS04-011: Security Update problem

[George]

We recently pushed a update that is part of MS04-011,
KB835732 to NT4 and 2000 PC's. On 2000 PC's, after reboot,
we noticed that the PC would hang and services like device
manager would become non-responsive. Multiple instances of
mmc appear in task manager. Upon shut down, the PC hangs
and a "CNC Notifications" error appears. When this update
is removed, PC operation returns to normal. However, we
need this update to protect our systems from the Sasser
virus.

Does anyone have a resolution or work around to this
issue??

 

[Guest]

I have same problem w/ KB835732 not installing on W2K Pro
SP4 PC's. If you hear or find a solution, please e-amil
me at (e-mail address removed) Thanks!.

 

[Monkeyboy]

Me too?
Our company has the same problem.
I have tried several different methods from uninstalling
the patch in safe mode to installing service pack 4.
None really seem to help the only sure definite resolution
seems to be to re-image the system if you have that
capability.

I have also noticed that the control panel Hangs and stops
responding. Processor usage just seems to max out.

please mail me if you get a resolution
(e-mail address removed)

 

[George]

Look in C:\WINNT, you should see the service patch
uninstall directories. Select the one for KB835732. There
will be a uninstall subdirectory. Run the exe. I have
found this works the same as if you uninstall from
add/remove programs in control panel.

 

[cmpvikes]

Try this link, it worked for us on our W2K Pro machines.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;841382>

 

[Guest]

I am experiencing the same problem, but I have not found
a solution to this issue yet. If anyone has found a
solution or a workaround please post it to this thread.
Thank you very much in advance for your help.