ms tech support baffled

S

steve

i have no toolbar or desktop icons, only background or
screensaver. winkey+e worked once, but not again. task
manager/safemode performs functionally, virus/addware
clean. tech support level 1 tried for 2 1/2 hours to no
avail...level 2 will call tuesday...in the meantime....
help!?
 
C

Carey Frisch [MVP]

Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down to
Item No. 195 (right column), click on "Restore Desktop Icons and
Taskbar".

Install the registry fix, then reboot your computer.

[Courtesy of MS-MVP Kelly Theriot]

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

----------------------------------------------------------------------------------


| i have no toolbar or desktop icons, only background or
| screensaver. winkey+e worked once, but not again. task
| manager/safemode performs functionally, virus/addware
| clean. tech support level 1 tried for 2 1/2 hours to no
| avail...level 2 will call tuesday...in the meantime....
| help!?
 
S

Shenan Stanley

steve said:
i have no toolbar or desktop icons, only background or
screensaver. winkey+e worked once, but not again. task
manager/safemode performs functionally, virus/addware
clean. tech support level 1 tried for 2 1/2 hours to no
avail...level 2 will call tuesday...in the meantime....
help!?

Create another user, log in as that user.
 
S

steve

Arrrrrrrr!there is something WRONG!! it didn't work. the
system kind of hangs at start up then begrudgingly let's
go of the welcome screen to my background desktop w/out
icons or start buttons. even ctrl alt del, task manager
will stall and then fail to run. close it out, not
responding, open another task manager to close the first
one and then go to safe mode to do something. this all
started with a few too quick clicks to close a scan
operation.
 

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