A
Alt Beer
I bought a Canon MP600 from Canon direct four weeks ago.
I've printed about 10 pages from the PC and two photocopies during the four
weeks using only the original Canon tanks supplied with the printer by
Canon. The tanks were new with all seals intact.
For the first three weeks the printer worked flawlessly but on three
occasions during the last week, after switching the printer on I get a
message on the printer LCD "The following ink tanks cannot be recognized"
The printer LCD screen also shows an indicator pointing to the leftmost tank
(the pigmented black).
Opening the printer lid causes the ink tanks to move centrally into view and
the black tank light is not lit. The first couple of times this happened,
releasing the black tank and clicking it back into place cleared the
problem.
The problem has just occurred again. This time releasing the tank and
clicking it back into place causes the tank light to come on but on closing
the printer lid and waiting for the head carriage to return, the message
(The following ink tank cannot be recognized) is displayed again. Lifting
the lid and looking at the tank light shows it not lit.
You can continue in this loop of re seating the tank, light coming on,
closing lid and getting error message, opening lid to find the tank light
off.
Looking at the tank chip connectors and the corresponding connectors on the
head shows them to be clean and undamaged. I don't have any spare tanks to
try at this time.
Has anyone else seen this problem?.
Thanks
I've printed about 10 pages from the PC and two photocopies during the four
weeks using only the original Canon tanks supplied with the printer by
Canon. The tanks were new with all seals intact.
For the first three weeks the printer worked flawlessly but on three
occasions during the last week, after switching the printer on I get a
message on the printer LCD "The following ink tanks cannot be recognized"
The printer LCD screen also shows an indicator pointing to the leftmost tank
(the pigmented black).
Opening the printer lid causes the ink tanks to move centrally into view and
the black tank light is not lit. The first couple of times this happened,
releasing the black tank and clicking it back into place cleared the
problem.
The problem has just occurred again. This time releasing the tank and
clicking it back into place causes the tank light to come on but on closing
the printer lid and waiting for the head carriage to return, the message
(The following ink tank cannot be recognized) is displayed again. Lifting
the lid and looking at the tank light shows it not lit.
You can continue in this loop of re seating the tank, light coming on,
closing lid and getting error message, opening lid to find the tank light
off.
Looking at the tank chip connectors and the corresponding connectors on the
head shows them to be clean and undamaged. I don't have any spare tanks to
try at this time.
Has anyone else seen this problem?.
Thanks