missing biosinfo.inf - Setup haults

K

Kristen

When trying to reinstall XP from the CD, the computer
boots up, goes through the memory scan then gives me a
black screen and says that the biosinfo.inf file is
missing and setup cannot continue. Any fixes for this?

Thanks!
Kristen
 
J

Jupiter Jones [MVP]

Kristen;
That error usually comes up when there is a mismatch between the
computer BIOS and the expected BIOS of the OEM Windows XP CD.
I suggest you contact the computer manufacturer.
 
K

kristen

Thank you for the response. It is a Compaq computer,
what do you suggest that I ask the manufacturer? Do I
need a new CD? Is there any other work around such as
fdisking or creating a boot disk and running the install
from the CD after that?

Thanks!
Kristen
 

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