Friend brought round his desktop after being caught out by the Microsoft Support Scam. He felt such an idiot but fortunately no money lost. However they had access to PC and system file corrupt. To cut long story short, XP Pro has been reinstalled so up and running. One very noticeable issue. The Start menu, apart from pinned programs is blank. Any recently opened programs are not listed (list set to 10). Done some searching on net and checked user policy in registry as some suggest. Everything in order. Can any one suggest other solutions for me to look at and try ?