I am sick of looking for the answer to this. Every shut down of my PC results in an error in the event log: Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7000 Date: 5/18/2009 Time: 4:02:43 PM User: N/A Computer: DESKTOP Description: The MCSTRM service failed to start due to the following error: The system cannot find the file specified. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. This has been ongoing for over a year. I research it when I have time. This problem slows the shut down process so that it takes more than two minutes. I have looked at real.com and several other areas, including MS KB. No help. Does anyone have an answer for this?