Long PAUSE during Vista Startup

S

Sabian Smith

I have a new Vaio SZ650 laptop running Vista Business edition 32bit. I
removed alot of bloatware that came with the system and put on some core
apps (Bluetooth, Fingerprint reader, Office 2007, PowerDVD, utorrent,
ashampoo burning, infranview, acronis trueimage, EndNote).

Problem: Vista boots and desktop/sidebar come up... then.. PAUSE x 45
seconds (minimal CPU and HD activity).. then the rest of the startup
software loads (Kaspersky antivirus is the only thing that visibly loads up
after the pause).

I tried uninstalling Kaspersky - no difference. Using MSCONFIG, I disabled
all non-microsoft processes from starting, as well as all startup
applications . I still noticed a similar pause followed by 5-10 seconds of
disk activity / busy pointer.

System scanned for spyware and viruses - nothing. Vista performance event
log does not list a suspect process holding things up.

Here is my HijackThis startup log. Any ideas?? I notice a lot of "undefined
registry keys". Could this be the problem?

~~~~~~~~~~~~~~~~~~~~

StartupList report, 11/09/2007, 5:38:52 PM
StartupList version: 1.52.2
Started from : C:\Users\Steve\Desktop\HijackThis.EXE
Detected: Unknown Windows (WinNT 6.00.1904)
Detected: Internet Explorer v7.00 (7.00.6000.16512)
* Using default options
==================================================

Running processes:

C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Sony\VAIO Camera Utility\VCUServe.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe
C:\Program Files\Protector Suite QL\psqltray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtBty.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtProc.exe
C:\Windows\System32\mobsync.exe
C:\Users\Steve\Desktop\HijackThis.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Common Startup:
[C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup]
Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader
8.0\Reader\reader_sl.exe
Bluetooth Manager.lnk = ?

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\Windows\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

Windows Defender = %ProgramFiles%\Windows Defender\MSASCui.exe -hide
VAIOCameraUtility = "C:\Program Files\Sony\VAIO Camera Utility\VCUServe.exe"
TrueImageMonitor.exe = C:\Program
Files\Acronis\TrueImageHome\TrueImageMonitor.exe
PSQLLauncher = "C:\Program Files\Protector Suite QL\launcher.exe" /startup
NvSvc = RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
NvMediaCenter = RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
NvCplDaemon = RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
ISBMgr.exe = "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
GrooveMonitor = "C:\Program Files\Microsoft
Office\Office12\GrooveMonitor.exe"
DRCU = "C:\Program Files\Sony\DRCU\DRCU.exe"
Apoint = C:\Program Files\Apoint\Apoint.exe
AcronisTimounterMonitor = C:\Program
Files\Acronis\TrueImageHome\TimounterMonitor.exe
Acronis Scheduler2 Service = "C:\Program Files\Common
Files\Acronis\Schedule2\schedhlp.exe"
AVP = "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security
6.0\avp.exe"

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

Sidebar = C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

--------------------------------------------------

Load/Run keys from C:\Windows\WIN.INI:

load=*INI section not found*
run=*INI section not found*

Load/Run keys from Registry:

HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\Windows: load=
HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows:
AppInit_DLLs=C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll,C:\PROGRA~1\KASPER~1\KASPER~1.0\r3hook.dll

--------------------------------------------------

Shell & screensaver key from C:\Windows\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=explorer.exe
SCRNSAVE.EXE=C:\Windows\system32\logon.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Common
Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll -
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL -
{72853161-30C5-4D22-B7F9-0BBC1D38A37E}
(no name) - C:\Program Files\Java\jre1.6.0\bin\ssv.dll -
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}

--------------------------------------------------

Enumerating Task Scheduler jobs:

User_Feed_Synchronization-{1EAC0DA8-2A9F-4E9D-9B9E-60A9BA45A749}.job

--------------------------------------------------

Enumerating Winsock LSP files:

NameSpace #1: C:\Windows\system32\NLAapi.dll
NameSpace #4: C:\Windows\system32\napinsp.dll
NameSpace #5: C:\Windows\system32\pnrpnsp.dll
NameSpace #6: C:\Windows\system32\pnrpnsp.dll

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

WebCheck: C:\Windows\system32\webcheck.dll

--------------------------------------------------
End of report, 6,968 bytes
Report generated in 0.297 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of
platform
/history - to list version history only
 
K

Kerry Brown

Sabian Smith said:
I have a new Vaio SZ650 laptop running Vista Business edition 32bit. I
removed alot of bloatware that came with the system and put on some core
apps (Bluetooth, Fingerprint reader, Office 2007, PowerDVD, utorrent,
ashampoo burning, infranview, acronis trueimage, EndNote).

Problem: Vista boots and desktop/sidebar come up... then.. PAUSE x 45
seconds (minimal CPU and HD activity).. then the rest of the startup
software loads (Kaspersky antivirus is the only thing that visibly loads
up after the pause).

I tried uninstalling Kaspersky - no difference. Using MSCONFIG, I disabled
all non-microsoft processes from starting, as well as all startup
applications . I still noticed a similar pause followed by 5-10 seconds of
disk activity / busy pointer.

System scanned for spyware and viruses - nothing. Vista performance event
log does not list a suspect process holding things up.

Here is my HijackThis startup log. Any ideas?? I notice a lot of
"undefined registry keys". Could this be the problem?


HijackThis log interpretation is a specialized field. You should only post
the logs and take advice on what to do with the results in one of the many
forums dedicated to it's use. Following the wrong advice could cause more
problems. The dedicated forums are moderated with only known experts allowed
to give advice.

Vista monitors the boot process and writes in the event logs when something
takes an unusual amount of time to load.

http://blogs.zdnet.com/Bott/?p=246
 
J

jonathan perreault

oh and by the way undefined registry keys is normal for vista well, as
normal as can get, even if you remove them vista will recreate them, i have
it too , but pc isn't sluggish so i strongly dought that the problem

--
Jonathan Perreault

Personnal Advice To You:
#1: Do Not Undermine Windows's Work, Or It'll Undermine You As A User.
#2: Torture Windows (Any) Now Before It Tortures You

Best Comments From Users:
No Matter The Problem Even With Linux, It's Microsoft's And Windows's Faults

A common mistake that people make when trying to design something completely
foolproof is to underestimate the ingenuity of complete fools.
 
S

Sabian Smith

I checked the Event Viewer and it did not accurately record the true boot
time (i.e. it assumed the "boot" was finished before the 45 second pause
even though things continued to load after this delay). Therefore, no
suspect process was identified.

I started services.msc during this pause and determined that WORKSTATION
SERVICE was stuck on "Starting" this whole time (45s) before it finally
"Started".

Why does Workstation Service take so long to start? The only network
service on my computer is Intel certified 802.11b/g/n network card. It is
connecting fine to a D-link router (802.11g) using WPA/PSK.

If I disable Workstation Service during startup, the startup "pause"
disappears. However, I understand this service is important for Vista.

Any idea what is going on with Workstation service? Next step?
 
K

Kerry Brown

Are you connected to a domain? That sounds like a possible DNS problem when
logging on to a domain.
 
S

Sabian Smith

No, I am logging into a Workgroup. I can see the other 2 computers in the
workgroup okay.

I think the delay during startup relating to Workstation service may relate
to slow WiFi connection to the network/router. Please see my post with
subject ("Slow WiFi connection during startup", 9/13/2007). Essentially,
the network icon in system tray goes from red-x to yellow-exclamation point
finally to planet symbol over a period >60seconds even though the connection
ultimately work fine.
 

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