Issue with newest update (~Jan 16, 2005)

[Jim]

After installing the beta my computer would boot very slow.
And would be 100% CPU for the first 5 minutes after loggin
on. But after that it appeared to work fine.

I updated the software over the weekend (by clicking on
file -> update). It appeared to work but but found no new
issues.

After I rebooted my Windows 2000 computer would just boot
to a blue screen and they try rebooting again. I tried to
boot in Safe mode with the same issue.

I had spend serveral hours using another computer trying
to create a suitable boot CD for my computer. Very little
support from Microsoft on how to create a Boot CD (booting
to the command prompt). Once I was able to boot the
command prompt it appeared everything was in order. I
tried re-booting again and it worked.

ALthough while the Antispyware software was installed my
computer was always at 100% cpu usage.

Needless to say I removed software and await the non-beta
version.

 

[Bill Sanderson]

Thanks for the report, and sorry it was so tough on you! It is possible
that there may be a later beta build issued at some point in the beta, so
you might want to re-check at that time.

 

[Chris McDannold]

I was surprised to find this posting - I thought I was
all alone after searching for a posting with the
same/similar issue.

I have an IBM ThinkPad 600X running XP SP2. I use EZ Anti-
Virus from CA and Ad-Aware from Lavasoft. I installed the
Antispyware app, and *immediately* noticed a system
slowdown. Let me put it this way: I went from a roughly
30-45 second boot to a 2+ minute boot time. This behavior
has continued even after uninstalling the application.
There was also a considerable amount of CPU usage when
entering the desktop environment after a boot or reboot.

I will confess that I did not use the Control Panel to
uninstall. Instead I used the uninstall link in the Start
Menu folder for the application. Is there a benefit to
reinstalling and uninstalling via Control Panel? Or are
there Registry hooks I can remove? It's times like this I
wish I had System Restore turned on.
Thanks,
Chris

 

[Bill Sanderson]

The link you used to uninstall should be the same as doing it via Control
panel, add or remove programs.
They are slightly different--or at least when I initiate an uninstall by
both methods I get slightly different prompts, but the end result should be
the same, I believe.

Performance issues are a focus of this beta. As you can see from your
search, relatively few users see this kind of issue--you've counted two out
of over 3 million downloads.

I hope you'll consider re-trying when another beta is released. That won't
tell us whether you hit a one time issue, or one that was fixed, but at
least it'd give you a chance to see what the product can do for you.