Is there a general query site?

S

Sarn

Hi, I'm quite new to this but have downloaded the beta version - it comes up with a browser thingy and says that it removes it, but there it is again when I run the next scan!!

Is there a newsgroup for general queries? After downloading last week's Nortons update I can't get my emails as it is taking too long to respond? - just wondered if others got the same message?
Thanks
 
R

Ron Chamberlin

Hi Sarn,
Welcome aboard.

Boot into Safe Mode (F8) at startup;
Empty your temporary files AND your Temporary Internet Files* C:\Documents
and Settings\Username\Local Settings\Temporary Internet Files folder ;
Run the scan while in safe mode;
If you are running SP2, open IE--->Tools--->Manage Add-ons, and uncheck any
BHO's that you don't recognize.

Ron Chamberlin
MS-MVP



*The .tif are Temporary Internet Files, and are stored in a different barn
than 'normal' temp files.
Here's how I kludge thru to them: Open Windows Explorer--->C:\Documents and
Settings. Then it's to the Tool Bar--->Folder Options--->View--->Hidden
Files and Folders and check the box "Show hidden files and folders" > Now
expand C:\Documents and Settings and under each user you will now see a
folder "Local Settings". Open that puppy and choose Temporary Internet
Files. I am not concerned about the cookies therein, but everything else
can go for now.

Hi, I'm quite new to this but have downloaded the beta version - it comes up
with a browser thingy and says that it removes it, but there it is again
when I run the next scan!!

Is there a newsgroup for general queries? After downloading last week's
Nortons update I can't get my emails as it is taking too long to respond? -
just wondered if others got the same message?
Thanks
 

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