IP address and LAN not compatible

[Tallan]

I have an ISP and hardwired LAN to a singlt computer, This has worked for
years until the broadband network failed for a week over Xmas. When the ISP
got it back on-line, I could not get a connection. Eventually they advised
using the netsh int ip reset c:\resetlog.txt command. Whilst this fixes the
problem with the network access, it destroys the LAN connection. When I
re-build the LAN connection, I lose the network connection (error 720) if I
restart the host computer. The command gets it back again, but I lose the
LAN and therefore have to start again. I have tried reseting Winsock, but
this makes no difference. I have tried using another host computer, and that
one works OK, even though the network properties are the same on both. One
thing I have noticed is that the IP address assigned by the ISP does not have
the 192.168.0.xxx format on the computer which does not network properly, but
does on the one with no problem. Can someone please suggest a fix. Thanks

 

[Bill Sanderson]

We need to know a bit more:

Can you describe the physical connections and equipment involved?

I have an ISP and hardwired LAN to a singlt computer, This has worked for
years until the broadband network failed for a week over Xmas. When the
ISP
got it back on-line, I could not get a connection. Eventually they
advised
using the netsh int ip reset c:\resetlog.txt command. Whilst this fixes
the
problem with the network access, it destroys the LAN connection. When I
re-build the LAN connection, I lose the network connection (error 720) if
I
restart the host computer. The command gets it back again, but I lose the
LAN and therefore have to start again. I have tried reseting Winsock, but
this makes no difference. I have tried using another host computer, and
that
one works OK, even though the network properties are the same on both.
One
thing I have noticed is that the IP address assigned by the ISP does not
have
the 192.168.0.xxx format on the computer which does not network properly,
but
does on the one with no problem. Can someone please suggest a fix.
Thanks

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