Internet Explorer has encountered a problem...every single time

Discussion in 'Windows XP Internet Explorer' started by Randy Johnson, Oct 4, 2004.

  1. I get a "Internet Explorer has encountered a problem and
    needs to close." error, with the send error report
    option, etc. EVERY SINGLE TIME I close the program, why?
    I've just CLOSED the program. WHY are you still running?
    It only happens after I have closed the LAST instance of
    IE currently running.
     
    Randy Johnson, Oct 4, 2004
    #1
    1. Advertisements

  2. Randy Johnson

    Jan Il Guest

    Hi Randy :)

    > I get a "Internet Explorer has encountered a problem and
    > needs to close." error, with the send error report
    > option, etc. EVERY SINGLE TIME I close the program, why?
    > I've just CLOSED the program. WHY are you still running?
    > It only happens after I have closed the LAST instance of
    > IE currently running.


    You may have a hijacker, malware, spyware or parasites on your system
    causing this problem. In addition to running your updated anti-virus
    program, you should do the following to be sure none of these are present on
    your system. Some variants of malware can replicate themselves over and
    over if not removed properly. Please follow all instructions carefully to
    be sure your system is thoroughly cleaned:

    Dealing with Unwanted Spyware and Parasites:
    http://mvps.org/winhelp2002/unwanted.htm
    Be sure to run CWShredder, Ad-aware and Spybot.
    Also be sure to use the HijackThis. Please do not post your log to this
    newsgroup, but to the SpywareInfo or the Aumha HiJackThis forums
    http://forum.aumha.org/viewforum.php?f=30, to allow the experts there to
    evaluate your log and advise you of the necessary steps to clean your
    system.

    CAUTION!!!!! Before you try to remove spyware using any of the programs
    below, download a copy of LSPFIX from any of the following sites:
    http://www.cexx.org/lspfix.htm
    http://www.spychecker.com/program/winsockxpfix.html
    (if your OS is Win2k or XP) The process of removing certain malware may kill
    your internet connection. If this should occur, this program, LSPFIX, will
    enable you to regain your connection.

    Also, get a copy of WINSOCKXPFIX available at:
    http://www.spychecker.com/program/winsockxpfix.html
    and
    WinsockXP Fix- WinXP
    http://www.spychecker.com/program/winsockxpfix.html
    Also, with instructions, at
    http://www.iup.edu/house/resnet/winfix.shtm
    also
    From LavaSoft- all versions of Windows-
    http://digital-solutions.co.uk/lavasoft/whndnfix.zip
    also ....
    (NOTE: It is reported that in XP SP2, the command netsh winsock reset
    will fix this problem without the need for these programs.)

    or ........

    Winsock Fix Utility
    http://www.dfwonline.net/files/WinsockFix.zip

    Also.........

    Courtesy of Jim Byrd -

    Download Sysclean.com, from Trend Micro, here:
    http://www.trendmicro.com/download/dcs.asp along with the latest pattern
    file, here:
    http://www.trendmicro.com/download/pattern.asp
    Be sure to read the "How-to" info here:
    http://www.trendmicro.com/ftp/products/tsc/readme.txt
    You might also want to get Art's updater, SYS-UP.Zip, here for future
    updating of these: http://home.epix.net/~artnpeg/.
    (If you download and use the updater from the beginning, it will
    automatically handle downloading the other files. Place them in a dedicated
    folder after appropriate unzipping, and then run. This scan may take a long
    time, as Sysclean is VERY extensive and thorough

    and......

    Additional information on how to protect your PC:
    The Parasite Fight http://www.aumha.org/a/quickfix.htm
    More security tips at http://www.aumha.org/a/parasite.htm
    Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm

    So how did I get infected in the first place?
    http://boards.cexx.org/viewtopic.ph...ghlight=&sid=53751d8ff5915261af727df08e66ce0d
    or
    http://snipurl.com/980t


    If these steps do not resolve your problem, please post back to this thread
    with the details and any error messages.

    Hope this helps

    Jan :)
    Smiles are meant to be shared,
    that's why they're so contagious.

    Please reply to the newsgroup so others may benefit.
    Replies are posted only to the newsgroup for the benefit or other readers.

    How to make a good newsgroup post:
    http://www.dts-l.org/goodpost.htm
     
    Jan Il, Oct 4, 2004
    #2
    1. Advertisements

  3. That is fairly unlikely as this is a fresh install of
    windows, and it has been happening since the day of
    installation. On a brand new hard drive. But, i ran
    spybot w/ new definitions, no spyware or malware. I am
    running a virus scan so I'll have an answer soon.
     
    Randy Johnson, Oct 4, 2004
    #3
  4. Randy Johnson

    Jan Il Guest

    Hi Randy :)

    > That is fairly unlikely as this is a fresh install of
    > windows, and it has been happening since the day of
    > installation. On a brand new hard drive. But, i ran
    > spybot w/ new definitions, no spyware or malware. I am
    > running a virus scan so I'll have an answer soon.


    If I may.....if you have been in connection with the Internet since you
    installed the program, you can have various types of warez on your system if
    it is not secured properly. Also, SpyBot alone is not sufficient to detect
    all the different types of warez that can infect your system. SpyBot is for
    detecting and cleaning spyware, AdAware is for adware, and CWShredder is for
    malware. Your AV won't detect or clean any of these warez, just as none of
    these programs will detect and clean viruses. Thus, while it may have been
    a clean install, your system may not be clean.

    I can only suggest that if you have not done so already, that you run all
    the programs and follow through with all the instructions of the information
    I provided to ensure that your system is totally free of any of these types
    of scumware.


    If these steps do not resolve your problem, please post back to this thread
    with the details and any error messages.

    Hope this helps

    Jan :)
    Smiles are meant to be shared,
    that's why they're so contagious.

    Please reply to the newsgroup so others may benefit.
    Replies are posted only to the newsgroup for the benefit or other readers.

    How to make a good newsgroup post:
    http://www.dts-l.org/goodpost.htm
     
    Jan Il, Oct 4, 2004
    #4
    1. Advertisements

Want to reply to this thread or ask your own question?

It takes just 2 minutes to sign up (and it's free!). Just click the sign up button to choose a username and then you can ask your own questions on the forum.
Similar Threads
  1. Guest
    Replies:
    1
    Views:
    244
    H Leboeuf
    Mar 27, 2004
  2. CMan
    Replies:
    0
    Views:
    401
  3. Robert Aldwinckle

    Re: internet explorer has encountered a problem - Cannot open windows explorer

    Robert Aldwinckle, Jul 23, 2004, in forum: Windows XP Internet Explorer
    Replies:
    0
    Views:
    493
    Robert Aldwinckle
    Jul 23, 2004
  4. Guest
    Replies:
    3
    Views:
    307
    Jon Kennedy
    May 13, 2005
  5. Guest
    Replies:
    2
    Views:
    292
    Guest
    Feb 19, 2006
Loading...

Share This Page