Intel G33/G31 Express Chipset Family Upgrade

[Douglas]

My computer performed an automatic update Saturday night. This was deemed
"important" by the Windows Update program. It completely blew up the graphics
on my computer, a 4 month old Dell Insperion 530S running Vista Home Premium.
It turned my 19 inch monitor into a 12 inch monitor. Some web pages were
squeezed into the middle of the screen, with blank spaces on each side. Some
were spread way out. Some were all the way to the left, some all the way to
the right. Neither Word nor Excel displayed properly. Only Quicken seemed
okay, but not QuickBooks. I restored the system to the previous settings, and
fixed the problem, but automatic update did the same thing last night and I
had to restore it again.

I have disabled the automatic update feature, at least for now. I don't want
to be subjected to this every morning when I wake up! I don't know if this is
an Intel problem or a Microsoft problem, but the lack of testing on a update
like this is just inexcusable.
--
Douglas

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[JW]

Make sure you don't have automatic updates set to update both mandatory and
optional updates since driver updates are usually optional. Also driver
updates are often out of date and/or not compatible with your current system
configuration. Driver updates are best obtained from the manufacturers
website.
You can also set automatic update to download but to let select which
updates to install.

 

[maemae]

I agree with you from maemae

Make sure you don't have automatic updates set to update both mandatory and
optional updates since driver updates are usually optional. Also driver
updates are often out of date and/or not compatible with your current system
configuration. Driver updates are best obtained from the manufacturers
website.
You can also set automatic update to download but to let select which
updates to install.

 

[WaruiKoohii]

Try hiding the update.

Right click on the update, and click "Hide Update".

 

[Lori]

same thing happend to me and now my graphics are horrible, some are blurry
and some are pushed over to the left side of my 17 inch screen. I am afraid
to uninstall the program for fear it'll make my computer not run. I just
want my computer to go back to the way it was before Saturday evening. If
anyone can help me, Please suggest something. Thank you

 

[donna]

I am having the same problem. I have played with various controls, changing
text and icon size, but some internet pages are still extremely difficult to
read. Is there any way to roll back this g33/g31 express chipset family
upgrade to a previous version? my computer was working fine before this
update, and now I can barely read my email and many internet pages. I
seriously cannot read some of the tiny text and do not want to ruin my
eyesight! Please help!

 

[Bob F.]

I am having the same problem. I have played with various controls,
changing
text and icon size, but some internet pages are still extremely difficult
to
read. Is there any way to roll back this g33/g31 express chipset family
upgrade to a previous version? my computer was working fine before this
update, and now I can barely read my email and many internet pages. I
seriously cannot read some of the tiny text and do not want to ruin my
eyesight! Please help!

Did you try to roll back the driver?

 

[donna]

I did find this suggestion after searching on the internet, but I found I did
not have the option of rolling back the driver (the window to roll back was
"grayed out"...unable to click it)

 

[donna]

Douglas,

I just re-read your post this morning (the first message on this message
thread)....how exactly did you restore your system to the previous settings?
I tried to "roll back the driver", but found I did not have the option. Did
you uninstall the update? please help!!!

 

[Janet V]

Please, help me too! I also got the update, but it has turned my screen into
the teeniest tiniest print you can imagine. I did try a system restore
(several times) but it could never be completed for some strange reason. Is
it safe to just uninstall the update?

 

[donna]

I may have a solution!! Although it could be temporary, hopefully not. I
did some googling last night and on the Microsoft website found a page titled
“Use System Restore to Undo Changes if Problems Occur†The link to the page
is:

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx

I followed the steps this morning, it took about seven minutes for my PC to
come back up, but when it did, I was soooo happy to see normal sized icons !!
And the text looks back to normal as well. The text looks slightly fuzzy,
but it may be my imagination, probably is, after staring at very tiny font
for days. It is now definitely the best it’s been all week. Be sure to use
the restore date as the date before the update. My update came Saturday night
apparently, 3/1. And, I’ve changed my settings so the updates are no longer
just loaded on the PC without my knowledge.

I do hope this helps others. Good luck!

 

[Janet V]

System restore isn't working for me. Anyone know what would happen if I just
uninstall the update? I am going blind here!

 

[Jeff]

I'm so glad it's not just me. I am not an idiot at playing with set up
options but I've experienced everything that's been said in here. Does
anyone know if Microsoft is actually addressing the issue anywhere
specifically?