Indexing outlook 2000 mail with google desktop fails

C

Claude Animo

Hello,
I try to index outlook 2000 mail with google desktop search engine
without success.

My system: XP SP1. I have both outlook express and outlook 2000
installed, outlook 2000 is my default mail program.
I tried all solutions recommended by google:
1)Outlook is opened during initial and further search.
2)add-in for Desktop Search:
I am unable to display 'Google Desktop Search Outlook Addin.' item as
requested when applying the recommended procedure:
..Open Outlook.
..Go to 'Tools' > 'Options' > 'Other' > 'Advanced Options...' >
'Add-In Manager.'
..Place a check next to 'Google Desktop Search Outlook Addin.'
3) Uninstalling and then re-installing google desktop,
4) Changing Options > mail delivery tab > from 'internet only' to 'work
groups'
5) ...

What is missing ?

In which usenet group, if any, google desktop behaviour is discussed ?
Thank you for your help,
Claude Animo
 
R

Roady [MVP]

Rename extend.dat to .old and reinstall the add-in; see if it's listed now
in Add-In Manager/COM Add-ins. If not press Install/Add. You'll need the
location of the add-in then. It's best that you continue this in a Google
newsgroup or contact Google support.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
 

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