IE 6 And Adobe Flash Player 9 ocx

[Guest]

We have a Windows XP sp2 environment, with standard user accounts (no admin,
power or desktop admin) and admin accounts. We have rolled out the corporate
version of flash player (Flash9c.ocx) from http://www.adobe.com/licensing/.

The install seems to work fine. However when the standard users try to open
a web page with flash content they just get a blank frame with a small red x
in the top left. When a user with admin rights, power or desktop admin rights
it works fine and the flash content is fine.

When a user logs in with admin rights it seems to create and access
C:\Documents and Settings\(user)\Application Data\Macromedia\Flash Player
without problem. When a user logs into the system it seems not to create the
C:\Documents and Settings\(user)\Application Data\Macromedia\Flash Player
folder structure. I've even tried cutting and pasting but it seems not to be
able to access this.

It only seems to be IE with this fault, the install works fine if we use
firefox.

It would appear to be the cumulative security update 896727 (KB933566) that
appears to create the issue as a clean windows xp sp2 build works fine a
fully "updated" xp build fails.

Does any one know a way around this ?

 

[Jon Kennedy]

Registry permissions required for Flash Player install or update
http://www.adobe.com/go/tn_19148
Troubleshooting system registry issues that prevent Flash Player
installation
http://www.adobe.com/go/kb400116

Problems with previous versions of Flash can cause these issues - if they
remain on the system:
How to uninstall the Adobe Flash Player plug-in and ActiveX control
http://www.adobe.com/go/tn_14157

If no joy, post this issue here where Adobe Support folk can see it:
http://www.adobe.com/cfusion/webforums/forum/categories.cfm?catid=184&forumid=44