I am getting a extend.dat error when I open Outlook, why?

G

Guest

When I open Outlook 2003 I get an error message saying: An extension filr
failed to initialize. Can't open the file: extend.dat. It also says the file
may not exist. How do I correct this problem?
 
N

neo [mvp outlook]

Might want to check this location under Windows 2000/XP.

\Documents and Settings\<USERID>\Local Settings\Application
Data\Microsoft\Outlook

If extend.dat does exist, just rename the file to extend.bak while Outlook
is closed. Launch Outlook and it will rebuild this file from information in
the registry.

/neo

ps - you also might consider doing a chkdsk on the "C" drive at some point
to rule out any other oddities with the hard drive.
 
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Outlook 2007 problem

I am getting the same error in Outlook 2007. I am having trouble locating the place where the file should be. please help!!
 
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getting the same error under WIN 7, tried to change from extend.dat to extend.bak get a message that I do not have rights to do so, I am the Sys. Admin.
 

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