HP printer and computer restarting by itself

T

TammyC

I have an HP all in one printer and XP home edition on my
computer. It doesn't happen every time but probably 5 out
of 10 times during printing my computer will reboot
itself in the middle of printing. I checked the printer
driver to make sure it up to date and it is up to date.
Anyone else experiencing this or have any suggestions?
Thanks
 
F

Frank

TammyC said:
I have an HP all in one printer and XP home edition on my
computer. It doesn't happen every time but probably 5 out
of 10 times during printing my computer will reboot
itself in the middle of printing. I checked the printer
driver to make sure it up to date and it is up to date.
Anyone else experiencing this or have any suggestions?
Thanks

1--Check for viruses, worms or spyware.
2--Look in the event viewer for error messages.
3--Go from there.
 
M

Mikey

I have this same problem with a new HP PSC 2175 All-In-One printer. I
believe it happens to my PC after I have used the "Selection" radio button
in the Print dialog window to say that I only want the selected section of
the box to print.

I never had this problem with my old Epson CX5200 printer.

I suspect there is some sort of bug in the HP printer driver that is not
handling the "Selection" radio button option properly.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top