How to remove Backdoor.Trojan

[Guest]

My norton Antivirus detected ( after updating the definitions )
Backdoor.Trojan having the object name c:\ WINDOWS\System32\scrsvc.exe
I would like to know about its removal tool as Norton couldnot repair it .
If deleting this file can get rid of this virus ?
please suggest a solution

 

[Doug Kanter]

My norton Antivirus detected ( after updating the definitions )
Backdoor.Trojan having the object name c:\ WINDOWS\System32\scrsvc.exe
I would like to know about its removal tool as Norton couldnot repair it .
If deleting this file can get rid of this virus ?
please suggest a solution

Go to Symantec's site and search for that virus. The site has very complete
instructions for removing the problem.

 

[PA Bear]

Symantec Security Response - Backdoor.Trojan:
http://securityresponse.symantec.com/avcenter/venc/data/backdoor.trojan.html

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/archive/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis v1.99.1
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html or http://aumha.net/viewforum.php?f=30
for expert analysis, not here.**

 

[Guest]

Remove Norton AntiVirus, Norton WMI, LiveUpdate and Live Reg if they are in
Add or Remove Programs. Reboot and install and update AVG 7.0 Free edition.

http://free.grisoft.com/softw/70free/setup/avg70free_338a597.exe

Also download Spybot 1.4 and scan for spyware.

I got a similar attack last week attacked Symantec and shut it down for
good. AVG removed 10 trojans and viruses that Symantec let right in even
though it was fully updated. My employer insists we use this crummy av
program.

Norton products are like screen doors on a submarine. Worthless & good for
nothing.