Hi Maureen,
Hmm, it's supposed to work, and it does work here. Just to make sure we're
talking about the same thing: I display the Drawing toolbar. I click the big
white arrow that's the second item on the toolbar (after the Draw menu
button). As I move the mouse over the Word Art object, the mouse cursor
grows three little arrows pointing left, right, and up from the tip of the
big arrow. When I click on the Word Art, little white circles appear at the
corners and edges of the surrounding rectangle, and a little green circle
appears at the top (that's for rotating the Word Art). If I press Delete,
the Word Art goes away.
If that doesn't happen for you, something's not right in your document. If
it isn't confidential material, you can email it to me and I'll have a look
at it.