Hotmail/outlook 0x800CCC0D error 'server not found'

  • Thread starter Jonathan B. Jung
  • Start date
J

Jonathan B. Jung

for the last 4 days I been getting intermittent error message with my
Outlook2003..............Task 'Hotmail: Folder:Inbox Synchronizing headers.'
reported error (0x800CCC0D) : 'The server could not be found.'
I've been grandfathered in so I am allowed to use Outlook with my Hotmail.
I've repaired outlook, used the Winsock fixer, turned off NAV and Norton
Security, went from wireless to plugged directly in the the cable modem,
etc.
Now I found out my Father, next town over, is having the same happen to
him. Different Internet provider. Looking on the
http://support.msn.com/networkstatus.aspx for hotmail it says everything is
fine. Any ideas about what to do? It is so tedious to get Hotmail to
respond...... Jonathan
 
J

James Gockel

Whew, I'm glad it wasnt just me.
I beleive, it's an issue needed to be taken up with Hotmail..
Just be aware, hotmail is trying to get it so that Outlook users can't use
hotmail on outlook. For now, they're only doing it to new users, but I'll
bet this is all a ploy to get everyone to stop using outlook.
Because every time you go hotmail.com MS makes money.
When you use outlook MS dosn't make money.
So if they give you an error and you can't download your email, where are
you going to go first? www.hotmail.com? I know it, I do it too!
-James G.
 
J

Jonathan B. Jung

I don't know about all of the above, it may just be coincidence that this
happened when msn started sending out their "Outlook Live" signup email.
Nevertheless I still can't get my outlook/hotmail to work. I really don't
want to switch email providers. Hotmail has been good. The few times they
have had problems with there service it has been a real hassle to find out
it's them and not my computer. They are not very forth coming with info and
they make it a hassle to get in touch with them and forget phone
support...since there is none. I really don't what to switch to yahoo or
gmail....not yet....jonathan
 
M

Milhouse Van Houten

See the concurrent thread about this in this forum for more information, but
it's all pretty spotty at the moment. Note also that other groups confirm
similar/identical problems with OE access over the last week, so it's hardly
just Outlook. Hopefully it's just another little one of their glitches
(recall the one several months ago that lasted weeks and had people
screaming?) that will resolve itself. It seems like it has for some already.
 
J

Jonathan B. Jung

It doesn't have to do with paid vs not paid. If you have been using Outlook
then it should work. I just got an email from hotmail support, it states:

Dear Jonathan,

Thank you for writing to Hotmail Technical Support. My name is Debojit and I
will be assisting you today.

I understand that you are unable to access your Hotmail account using
Outlook. I know how important it is for you to access your account using
Outlook.

We have verified that some other Hotmail members are also experiencing
issues similar to the one you have reported. Our technical staff is aware of
this situation and is currently working on a fix to this issue. I understand
that this limits the functionalities of your account and I sincerely
apologize for the inconvenience that you are experiencing.

Your satisfaction with our services is very important to us. If you have any
other concerns about Hotmail, please do not hesitate to write back. We
appreciate your time and patience.

Regards,



Debojit

MSN Hotmail Technical Support


Some progress is being made.........hurray.....
 
J

James Gockel

yeah, progress. It's really working.. heh
Still issues just a few moments ago.

-James
 
M

Milhouse Van Houten

James Gockel said:
yeah, progress. It's really working.. heh
Still issues just a few moments ago.

I think just as this problem didn't affect all users, the fix won't
necessarily trickle down to everyone right away. I'm seeing a lot of
positive reports today though, and it's back to normal here after being down
for about a week (in Outlook only -- OE was fine the whole time), so it's
encouraging.
 

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