Help! SP4 upgrade to windows 2000 SP4 Fails

[Martin Stillman]

I have tried several times with different conditions to
upgrade Win 2K pro/sp3 with sp4.

The sequence of events looks like this (I switched to the
full-install packed rather than express install - both
give the same error and both fail to finish):
------------------------------------
SP4 starts with the box "Updating Your System" - I
check "backup all sp3 files"
----------------------------------
- after "Installing Files" goes to
- "Finishing Installation" - details - "Running processes
after install"
---------------------------------------
the system (sp4iis) says - "Unable to connect to metabase"
with a just an OK available

then gives the error "Setup failed to remove ism.dll
script mappings. Service Pack Setup will abort" Just OK
offered.
-----------------------------------------
How to stop this?

What is going on?
---------------------------------------
Help please.

If possible, please e-mail me with advice.

Martin Stillman, professor of chemistry



then UNdoes all the file copying -

what's going on?

How do I install sp4?

Thanks for any help

 

[Vikas Ramnani [MSFT]]

Are any of the services disabled:

World Wide Web Publishing
FTP
IIS Admin

You can check this out via services.msc

thanks
vikas

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Martin Stillman]

Thank you - answer is that all were disabled -

I made them automatic and started WWW and FTP ok

BUT IIS Admin Service would not start and returned:
error 3 - cannot find path specified

I think that the missing METABASE that stopped sp4
installing is the cause - but how to reset the METABASE?

I checked on the web - and there seem to be confusion on
how to reinstall the METABASE files - I assume no METABASE
means that IIS Admin cannot start.



Thank you for any help. Martin Stillman, professor of
chemistry