Updating video card drivers can solve most gaming issues. Here's some
simple abc's to always keep in mind. a. Shut off download accelerators,
firewalls and antivirus programs when downloading or installing updates;
b. Check for game patches:
www.avault.com/pcrl/patches_list.asp?letter=a
c. Make sure you meet the game's minimum video and system requirements.
Before you update your drivers, I recommend that you update DirectX from:
www.microsoft.com/directx
Here are the steps I recommend you use to update your driver:
1. To identify the make and model of your card, right click your
Desktop, choose Properties / Settings / Advanced / Adapter.
2. Download the latest video driver for your card online, using
http://www3.sympatico.ca/nibblesnbits/Video.html#drivers
to find the website to download from. I also have advanced
video driver and direct X troubleshooting steps on that page.
3. Save the .exe driver (or extract the zip file) to a folder
in My Documents named after the driver version number.
4. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.
5. Click Start / (settings) Control Panel / System / Hardware
Device Manager / expand +Display Adapters / right click on
the adapter, pick "Uninstall", and click No if asked to reboot.
6. Use Control Panel / Add-Remove programs to uninstall the
previous driver (exe)software which may have been installed.
7. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.
8. If the driver is NOT a (.exe)program file, GO TO step 11.
9. When Windows prompts you to install the video adapter, click
"Cancel" and Double click the driver program to begin installation.
* Even if not prompted, doubleclick the driver and install it.
10. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 800x600 or higher Resolution.
That's it! Scroll down to the Troubleshooter if you have problems.
11. When Windows prompts you to install the video adapter, click
"Install from a list or specific location", click the "Browse" button,
browse to the My documents folder where you saved the driver,
and finally click on one of the driver files to begin installation.
** If you are not prompted, or if the driver was updated automatically:
Click Start / (settings) Control Panel / System / Hardware Device Manager
expand +Display Adapters / right click on the adapter, pick "Update Driver"
to start the Update Wizard, choose the "Install from a list..." option:
Browse to My Documents\ folder with the driver in it
Click OK and click Next to begin the update.
12. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 800x600 or higher Resolution.
That's it! Try the advice in the Troubleshooter if you have problems.
TROUBLESHOOTING:
Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
If any of the Display options are Disabled and you cannot Enable them,
your most likely solution would be to update your Chipset Drivers as per
my website:
http://www3.sympatico.ca/nibblesnbits/Video.html#v11
Your program might not support dual monitors, or "dual head" video cards
You can disable the extra video output in your display properties control
panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.
Along with your Video card, Sound Cards, Motherboard Chipsets,
and Video Monitors may also require updated drivers. Even your
motherboard's BIOS may need to be updated for compatibility with
your Video card. These steps are listed at:
http://NibblesNbitsVideo.tk
Perhaps the old Video drivers did not completely uninstall. If that's the
case, use these utility to completely uninstall the drivers and go to step
7:
nvidia:
http://content.guru3d.com/index.php?page=detonatorrip&menu=0
or for all cards including nvidia use:
http://www.driverheaven.net/cleaner/
The latest video drivers sometime don't work with a particular game.
(Check the Video suggestions in the readme.txt file in your game folder/CD)
If there's no suggestions, try an older (WHQL) driver, and/or if you still
experience problems try a Beta driver, or even an Omega driver instead:
BETA Drivers:
http://download.guru3d.com/
OMEGA Drivers:
http://www.omegacorner.com/
There you have it, if you have any questions feel free to post them!
--
Cheers, Windows XP MVP Shell / User
Jimmy S.
http://mvp.support.microsoft.com
Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite:
http://nibblesnbits.tk or Call /
Contact
MS Support at:
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
| hi, im very new to this so i dont even now how to start my own topic so
| i have used someones reply sorry.
|
| i am having problems with the installation of juiced, i can install the
| game and then it loads but an error screen appears, with the send error
| report option, but then it says juiced.exe has encounted a problem and
| has to close i have tried installing it on two different pc's and a
| laptop but still no result, and this is the second game as i have taken
| it back to the shop and got a different one. i am completly confused,
| somebody please help.
| cheers marc.
|
|
| Jimmy S. wrote:
| > Hi Martin,
| >
| > | Hi there, I need help
| > |
| > | I bought Juiced and cannot install it. During installation I get the error
| > | message:
| > | "Component: loose_files
| > | File: D:/uninstall_icon.exe
| > | Error: An internal error has occurred"
| > |
| > | When opening up explorer and clicking on the above file it says:
| > | "not compatible with Win32"
| > |
| > | During installation I have all firewalls and anti-viruses deactivated.
| > |
| > | Is there a patch I should download? What is the problem here?
| > |
| > | Thanks in advance
| > |
| >
| > That type of error could mean the CD is corrupt... Check the CD
| > and the CD Player. Clean both using a Cleaning Kit, and check for
| > scratches on the CD. Try installing the game on another computer,
| > if the game installs, the culprit is probably your CD ROM drive if it
| > doesn't install then it's the CD, in which case you need to replace it.
| >
| > Before replacing the CD, try copying it to your hard drive and then
| > run the setup / installation program from there. To copy the CD go
| > to My Computer, Right-Click the CD, Choose "Copy", then Right-
| > Click on your Hard Drive, Choose "Paste".
| >
| > Uninstall the game using Add-Remove programs before attempting
| > to reinstall it. (Start / Control Panel / Add-Remove Programs).
| >
| > Here are three basic troubleshooting steps which I recommend:
| >
| > 1. To see if it's a software conflict: Temporarily disable Startup
| > programs one at a time, starting with Firewall, Antivirus, and ad
| > blockers using:
http://new.jtsoft2001.com/windows/startup.php
| >
| > You can lookup what a program does before you disable it here:
| >
http://www.sysinfo.org/startuplist.php
| >
| > 2. Run a virus scan at:
http://housecall.antivirus.com Afterwards
| > Download & Run Spybot from:
http://security.kolla.de and/or
| > Adaware (
www.lavasoftusa.com) to remove any Spyware/Adware.
| >
| > 3. Click My Computer / Rightclick the Drive & Choose Properties
| > / Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
| > the "Error-Checking" and "Defragmentation" utilities.
| >
| > If nothing including those 3 steps have resolved the problem so far,
| > here's more basic troubleshooting steps and information including:
| > The Safedisc patch
| > How to check CD for imperfections, and
| > How to Disable Virtual CD rom drives which is described at:
| >
http://tinyurl.com/2387c (EA General Support Page) and also:
| >
| > How to Troubleshoot Disc-Reading Issues
| > Error Messages That May Be Caused by Disc-Reading Issues
| > Troubleshoot Error Messages
| > Examine the Disc
| > Clean the Disc
| > Test the Disc in a Different Drive
| > Clean the Drive
| > Test Disc Read with Copy or Xcopy
| > Quit Unnecessary Software
| > Switch the Drive Controller to DMA Mode, and
| > How to Troubleshoot DVD Error Messages is available in this
| > MS Article:
http://support.microsoft.com/default.aspx?kbid=321641
| >
| > --
| > Cheers, Windows XP MVP Shell / User
| > Jimmy S.
http://mvp.support.microsoft.com
| >
| > Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
| > Visit my Zone.com / Gaming Helpsite:
http://nibblesnbits.tk or Call / Contact
| > MS Support at:
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
| > My advice is donated "AS IS" without warranty; nor do I confer any rights.
| > _________________________________________________________
|
