Google problem - no website configured?

A

Angela

Can anyone help me to get back to Google search engine.
I can get all the other Google sites (Directory, Groups,
News, etc) but CANNOT access the search engine.

The error message says <there is no website configured at
this address>

Is this a problem with security settings or anti-virus
software, or what?

I have Windows XP Home Edition with updates and am using
PC-cillin anti-virus, recently updated.


Angela
 
L

Linda

What happens when you type google.com and click search in
the address bar at the top of Internet Explorer?
 
G

Guest

I can get other sites, Alta Vista.ca is working but not
altavista.com (same error message). Can get Excite but not
Ask Jeeges (same error message)

I am learing fast but don't yet know how to Ping.
Can you tell me how to do that?

Angela
 
G

GoumbaYa

Sounds like your hostfile has been modified. Could be spyware or a pop-up
blocker. Do you have any installed?
 
L

Lanwench [MVP - Exchange]

Go to start | run
Type cmd
Hit enter

In the command prompt, type

ping www.google.com

and hit enter.

It should give you an IP address even if it doesn't reply.

I think you do have QHOSTS. Did you check out the Symantec link I gave you?
 
A

Angela

I have AdAware which I had neglected to update until today.
Is that a Pop-up blocker - I don't think it can be because
I get a lot of pop-ups.

Angela
 
A

Angela

I did the ping
IP address it gave me is 207.44.220.30

Yes, I looked at Symantec and downloaded the q828750
security patch.

When I tried to install it I got a message saying that
Internet Explorer 6 needs to be installed...it IS, that's
the edition of IE that I am using.

And then I discovered that q828750 is already on my
computer (I get regular updates from microsoft).

Angela
 
P

Prityush

Angela, Before doing anyhting just go ahead and cleanup ur
host file in c:\winnt\system32\drivers\etc in XP Pro. and
c:\windows\system32\drivers\etc. Delete any entries for
google.com and its ip address (some numbers written in
front of it)in there, or u can also delete the host file
itself, from there. It should solve the issue.
 
A

Angela

I think I'm getting out of my depth here!

At c:\windows\system32\drivers\etc.
all I can see is: hosts - lmhosts - networks - protocol -
services

There's nothing that appears to be related to Google.

What happens if I delete the hosts and/or lmhosts files?

Angela
 
D

Doug Knox MS-MVP

Angela,

You should open the HOSTS file in Notepad to edit it. You can rename it,
rather than delete it, and the information in it won't be used. The same
for LMHOSTS
 
H

hp-pris

Well Just remove the hosts file, because it will most
probably will nerver be used by u in future. Same with the
the LMHost file.
 
P

Prityush

Just delete or rename thing hosts file
-Prityush
-----Original Message-----
I think I'm getting out of my depth here!

At c:\windows\system32\drivers\etc.
all I can see is: hosts - lmhosts - networks - protocol -
services

There's nothing that appears to be related to Google.

What happens if I delete the hosts and/or lmhosts files?

Angela
.
 
L

Lanwench [MVP - Exchange]

If this is qhosts, it's put another hosts file in the system and repointed
the registry at it. Hence my suggestion to look at the qhosts removal
instructions from the symantec site.
 
A

Angela

Do you mean <hosts> or <lmhosts> or both?
(I'm scared to just delete files that appear to have been
there since the computer was first setup).
<lmhosts> is a SAM file. Can you tell me what that means?

Angela
 
A

Angela

I managed to open both these files with Notepad and found
no reference to Google in either of them.

I renamed them.
Rebooted the computer including unplugging the modem for a
couple of minutes but I STILL get the error message <There
is no website configured at this address> when I try to
access Google search engine (google.com or google.ca)

Angela
 
D

David Harvard

-----Original Message-----
Do you mean <hosts> or <lmhosts> or both?
(I'm scared to just delete files that appear to have been
there since the computer was first setup).
<lmhosts> is a SAM file. Can you tell me what that means?

Angela
protocol -
Greeting Angela,

Prityush is correct, just delete the hosts, lmhosts and
any flle that has hosts.



regards
David Harvard
(e-mail address removed)
 
L

Lanwench [MVP - Exchange]

Did you read what I wrote about qhosts? If you have it, it uses another
hosts file. Do a search for "hosts" and see what you find.
 

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