FP98: "System Exception: Access Violation" Error

[Kris Junkins]

Regarding this error and Knowledge Base Article
813738...I have a lab of WindowsXP/OfficeXP/FrontPage2002
computers that is getting this error.

They are brand-new machines.
The machines were not upgraded from FrontPage98 to 2002.
There is no fp30wec.dll file available in a Search.

Any idea why I'm getting this message and/or how to
correct it?

 

[Stefan B Rusynko]

That error is not limited to FP98

Have you tried the usual repairs (in sequence)
1) In Windows Explorer Find and delete all FP Temp Files
2) In Windows Explorer Find and delete all hidden *.web files
3) In Windows Explorer Find and delete the file CMDUI.PRF
4) Disable or Uninstall any FP Addins
5) Run a Repair / Reinstall on FP & IE
6) Install all Service Packs for your OS, IE, and MS Office -- especially SP1

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| Regarding this error and Knowledge Base Article
| 813738...I have a lab of WindowsXP/OfficeXP/FrontPage2002
| computers that is getting this error.
|
| They are brand-new machines.
| The machines were not upgraded from FrontPage98 to 2002.
| There is no fp30wec.dll file available in a Search.
|
| Any idea why I'm getting this message and/or how to
| correct it?