Folder's & Control not Open after window's update, WIndow XP Home

[Guest]

I think after one of the window's update very recently, I could not able to
open my Control panel, any of my folders.

If I try to open any of these folders or control panel I am getting
Dr.Watson error.

Can you help some one how to resolve this error, because I could not able to
take backup for format my laptop.

But fortunately I can access Internet and desktop object.

 

[Michael Solomon \(MS-MVP\)]

First, be sure your antivirus software has the latest definitions and run a
virus scan.

Also, download, install and run Ad Aware:
www.lavasoftusa.com

Open Control Panel, open Administrative Tools, open Event Viewer, look for
errors corresponding to the crash, double click the error, the information
contained within may give a clue as to the
source of the problem.

Assuming you have an XP CD and not a recovery CD, place the XP CD in the
drive, when the setup screen appears, select "Check System Compatibility,"
the report it generates may point to problem hardware or software on your
system. If you do not have an XP CD, you can download this application
known as the Upgrade Advisor from the following site:
http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp
Note: If you have access to a broadband connection it might be best to
download using that as this is a rather large download.

Check for the latest drivers for your hardware, especially your graphics
card and soundcard and all peripherals connected to your system. No not use
Windows Update for this, go to the device manufacturer's web sites and if
you install updated drivers, ignore the message about drivers being unsigned
by Microsoft.

--
Michael Solomon MS-MVP
Windows Shell/User
https://mvp.support.microsoft.com/communities/mvp.aspx
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/