Fax Console receives won't receive faxes from all fax machines

W

Wilbur

Fax console will receive faxes from a Panasonic KX-FL541
fax machine but not from Canon Image Runner 3300
Fax/Copier. How can I get Fax Console to work with all fax
machines that might send to it? The Canon Fax/Copier
dials, the modem answers, but nothing gets sent, then
Canon redials. Eventually Canon error report says "TX
FUNCTION WAS NOT COMPLETED" and "RESULT NG ##104". XP is
at SP1 and Fax Console is version 5.1 SP1.
 
A

Archan Das [MSFT]

Please check that the modem you are using is in the list
of certified modems for faxing as specified in
http://www.microsoft.com/windows/catalog/default.aspx?
subid=22&xslt=categoryl2&pgn=01a642fd-2790-420f-90bd-
85df6a377206

--
Archan Das

Microsoft Printing, Imaging and Fax Team

This posting is provided "AS IS" with no warranties, and
confers no rights.

Please do not send email directly to this alias. This
alias is for newsgroup
purposes only.
 
L

loganatr [MSFT]

Can you tell us what modem are you using.

You can use the link below to check if your modem is in
microsoft certified list.

http://www.microsoft.com/windows/catalog/default.aspx?
subid=22&xslt=categoryl2&pgn=01a642fd-2790-420f-90bd-
85df6a377206

Loganatr [MSFT]
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and
confers no rights.
Please do not send email directly to this alias. This
alias is for newsgroup purposes
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top