explorer.exe in XP Home Edition SP3 crashes when viewing folders

[SK]

Hi All,

Since SP3 on my XP Home machine I get explorer.exe crash when i view folders
in either thumbnail or filmstrip where folders contain pictures and video
files.

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 10/08/2009
Time: 20:35:46
User: N/A
Computer: D2
Description:
Faulting application explorer.exe, version 6.0.2900.5512, faulting module
unknown, version 0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 35 35 31 32 20 00.5512
0030: 69 6e 20 75 6e 6b 6e 6f in unkno
0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0
0040: 2e 30 20 61 74 20 6f 66 .0 at of
0048: 66 73 65 74 20 30 30 30 fset 000
0050: 30 30 30 30 30 0d 0a 00000..

Not sure what to do or even whats causing this, i have deleted the folders,
re-created them including the contents and the same things happen over.

Any advice greatly recieved.

 

[Ǝиçεl]

Hello SK,

SP3 free support

Service Pack 3 issues are free support issues from Microsoft. I'd contact
them directly.

<https://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131>

If it turns out to be something else, though, not directly related to the
SP3, they'll charge for support. Don't know where they draw the line, though.
-=-


Ǝиçεl
-=-

 

[stober]

I find your issue interesting in that i have a related problem. I have lost
my thumbnails and the filmstrip view is non-functional. I remember haveing
*.db files ages ago, thought that was another windows OS, i can't find them
now, of course, but that may be my problem. This seems to have started, or at
least i noticed it, after i update to SP3 a week or so ago. all of the
trouble reports i find concerning this issue have not been any where near the
cause of the failure, but everyone is trying to be helpful in telling you to
"right-click on a clear area of the folder",etc. Listen folks, it's deeper
than that. i expect it's a register issue and it doesn't have anything to do
with the Fax viewer. What is it?