Excel hanging machine when opening

[Cheryl]

When i try and open Excel 2000, it hangs, and then only
after using ctrl-alt-del i am able to restart my machine.
The message when i do ctrl-alt-del is "the system is
dangerously low in resources". I have tried increasing my
ram, uninstalling and re-installing excel and have
installed the latest SR3, but still no luck.

This is only happenign with Excel, all other Off 2000
applications are working fine.

Any suggestions would be greately appreciated

Thanks
Cheryl

 

[Jan Karel Pieterse]

Hi,

This is a default list of things-to-do when Excel exhibits
startup problems.

Try opening Excel without any addins or hidden workbooks:

Start, Run,
"C:\Program Files\Microsoft
Office\Office\Excel.exe" /Automation

Quotes mandatory, Note you may have to change the path.

If your error disappears, there is either an add-in or a
(hidden) workbook that is loaded upon XL's start, which
bothers you.

- Try locating the XLSTART directory, move everything from
there.
- In XL: Tools, Addins, note the ones checked and uncheck
them one at the time, each time restarting XL
- In XL, Tools, options, general. Check if a path is
entered after "Alternate startup file location". Clear it.

Another option is to open XL in Safe mode:

"C:\Program Files\Microsoft Office\Office\Excel.exe" /Safe

Also, you might try:

"C:\Program Files\Microsoft
Office\Office\Excel.exe" /Regserver

Yet another possible problem is a corruption of your
toolbar customisation file. Locate all files with
extension .xlb and rename the extension(s) to something
like .old
Now try and start XL again.

Also, NAV has shown to cause "Excel caused an invalid page
fault in module VBE6.DLL".
You might try disabling the Office plug in of NAV.

Other causes may be a full TEMP folder:

In Windows 95/98 and ME

Delete all files in C:\Windows\Temp

In Windows NT/2000/XP

Find and Select C:\Documents and Settings\<user>\local
settings\temp
and delete all files in there.

They are often left behind by installing programs but
Excel needs the space.

This is what MS has to say about startup problems:

http://support.microsoft.com/default.aspx?scid=kb;en-
us;Q280504

And this about startup switches:

http://support.microsoft.com/default.aspx?scid=KB;en-
us;q211481


Regards,

Jan Karel Pieterse
Excel TA/MVP