Error: Microsoft Client Protection is found, please remove ...

J

Jeffrey

I installed Microsoft Security Essentials, then installed Microsoft defender.
I got an
error message that "Microsoft Client Protection is found, please remove the
software."

How can I stop the Security Essentials, so that I can install Microsoft
Defender.
When I installed the Security Essentials, I stopped the Norton AntiVirus.
 
S

Stephen Boots MVP-Windows Live

Microsoft Security Essentials includes the protection of Defender and
expands upon it. You cannot run both or they will conflict.
-steve
 
Æ

Ǝиçεl

Hello Jeffrey,

Microsoft Security Essentials is a free download for home computers running
on the Windows operating system. This software helps protect your computer
from viruses, spyware, and other malware.

Windows Defender is built into Windows Vista and Windows 7 and it’s
available as a free download for Windows XP. Windows Defender helps protect
your computer from spyware and some other potentially unwanted software, but
it will NOT protect against viruses.

In other words, Windows Defender ONLY protects against a subset of known
malicious software BUT Microsoft Security Essentials protects against ALL
known malicious software.

If you have Windows Vista or Windows 7 and you install Microsoft Security
Essentials, the installation process will automatically disable (but NOT
uninstall) Windows Defender. If you are using Windows XP and you download and
install Windows Defender and in addition you want to install Microsoft
Security Essentials, you will see a warning to UNINSTALL Windows Defender
before completing the installation for Microsoft Security Essentials.
-=-

To open a support case, start here:
<https://support.microsoftsecurityessentials.com/>

Support for MSE in these forums:
<http://social.answers.microsoft.com/Forums/en-US/category/mse>


TIP: This link is to Symantec's Norton Removal Tool:
<http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039>

Run it at least two times, each time reboot after it has finished, before
you attempt to install your new anti-virus. Even Symantec's own tool
struggles to rid a computer of all Norton residue.
-=-
 
V

V.C.Srivastava

Jeffrey said:
I installed Microsoft Security Essentials, then installed Microsoft defender.
I got an
error message that "Microsoft Client Protection is found, please remove the
software."

How can I stop the Security Essentials, so that I can install Microsoft
Defender.
When I installed the Security Essentials, I stopped the Norton AntiVirus.
 

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