Error message while installing quicktime

[Guest]

When I try to install quicktime I get an message;

error -1316. A network error occurred while attempting to read
C\WINDOWS\Installer\QuickTime.msi

Then

Error -1603 Fatal error during installation.
Consult Windows Installer Help (Msi.chm) or MSDN for more information.

I've done a search for both Msi.chm and MSDN, but I don't understand
anything I find there.

Any help would be appreciated.

Thank you

 

[Ramesh, MS-MVP]

Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/?kbid=290301

See if QuickTime is listed when running this utility. If so, remove it from
the listing. Restart and then try installing QuickTime again.

For product specific help, see Apple's site:

Apple - Support - Discussions - Forum Home:
http://discussions.apple.com/index.jspa

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


When I try to install quicktime I get an message;

error -1316. A network error occurred while attempting to read
C\WINDOWS\Installer\QuickTime.msi

Then

Error -1603 Fatal error during installation.
Consult Windows Installer Help (Msi.chm) or MSDN for more information.

I've done a search for both Msi.chm and MSDN, but I don't understand
anything I find there.

Any help would be appreciated.

Thank you

 

[Drew Tognola]

DaBearman,

If you have another version of QuickTime you are trying to install on top
of, try uninstalling Quicktime completely. Then run the 'Windows Install
Clean Up Utility' and uninstall any other references to Quicktime. Now try
downloading & installing the new QuickTime 7.1 (has the new security flaw
fix).

Download 'Windows Install Clean Up Utility'
http://support.microsoft.com/Default.aspx?scid=kb;en-us;290301

Download QuickTime 7.1
http://www.apple.com/quicktime/download/win.html

Drew

 

[Guest]

Thank you both. That worked fine.