Error message Kernel 32 causes an error message in krnl.383.exe

D

Dan

Using Windows ME explorer 6.0
when changing from one site to another using the back arrow
I get a Kernel 32 error message.
Says Internet explorer has caused an error in KRNL.383.EXE.

So far I have not found any information on this.
 
G

Guest

i get a similar message (kernel32.dll) whenever i even
try and open the program. the info i have found on
microsoft is that the it is a problem with the program
and not Me and that the program is trying to use
a "critical selection" that is not initiated. but there
is no info on how to fix it...
 
F

Frank Saunders, MS-MVP

i get a similar message (kernel32.dll) whenever i even
try and open the program. the info i have found on
microsoft is that the it is a problem with the program
and not Me and that the program is trying to use
a "critical selection" that is not initiated. but there
is no info on how to fix it...

A. See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

B. You may need new video drivers. Check the site for your video board
manufacturer. Meanwhile you can do the following:
1. Use the default mouse pointers.
2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing color
depth helps.
3. Turn down your graphics hardware acceleration. (For Win 98, Start |
Settings | Control Panel | System | Performance | Graphics button) You will
see little, if any, performance degradation.
4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

If you have an ATI video board, try adding these lines to System.ini

[display]
DevBMP=0 <--- That's a zero

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 

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