G
Guest
My printer was working fine last week (it is shared between 3 people in my office). Then over the weekend I left my computer on and it went in to hibernation. After that we could not print. So first instinct -- remove the printer and reinstall it. Big mistake. Now I can not reload my printer and the USB port has a perpetual ! on it.
So I looked up what to do and found out this is a common problem. They say there is a hot fix for it. But damn if I could find it. MS said to update W2K to SP4 which I did. And that did not fix the problem. And to top it off, when I get to the last step in add hardware, my computer shuts down.
Also, I get this error when I try to update the USB driver, "the installation failed because a function driver was not specified for this device instance."
Does anyone know what to do or have this mysterious hot fix?
So I looked up what to do and found out this is a common problem. They say there is a hot fix for it. But damn if I could find it. MS said to update W2K to SP4 which I did. And that did not fix the problem. And to top it off, when I get to the last step in add hardware, my computer shuts down.
Also, I get this error when I try to update the USB driver, "the installation failed because a function driver was not specified for this device instance."
Does anyone know what to do or have this mysterious hot fix?