Error 103

[W. Lindsay]

I have found,by chance, that MS Anti loads
perfctly,every time, if I am NOT connected to
the internet via my broadband link. Once loaded, a
broadband connection makes no difference but, you got to
be offline when you first try loading.

 

[Bill Sanderson]

Are you getting Error 103 on that load--when it fails?

If so--would you please send your errors.log file to:

(e-mail address removed)

Explain in the email the circumstance you have observed about the broadband
connection--and also give some details about what kind of connection that
is--is there software involved in connecting, for example.

 

[W. Lindsay]

My broadband modem is a Thomson SpeedTouch 330 and when
connected via it, ALL attempts at loading MS AntiSpyware
fail and are met with an Error 103. Running XP Pro and no
other snags. With NO internet connection I can load MS
AntiSpyware every time and carry out scans etc. Having
loaded MS/AS I can connect via SpeedTouch for updates and
contact with this newsgroup. I am no techie but, if the
log you mention would be helpful please advise how/where
to find it.
Rgds,
Wally.











++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

[W. Lindsay]

Using Thomson SpeedTouch modem to connect and running XP
Pro. When modem not in use can load MS/AS everytime and
reach/run all services of MS/AS.When modem in use never
get MS/AS to load and always get Error 103.I am no techie
so if error log file would assist please advise where/how
to access.
Rgds,
Wally.








======================================================

 

[Jacques]

Log file is where you install MSAS. If it is "big" (but reasonable as some
reached a lot of Go) it should be zipped.

 

[Bill Sanderson]

Sorry - been offline a good bit in the last few days.

This log file is often, by default here:

c:\program files\microsoft antispyware\errors.log