*DVD/CDDrive can read&burn CD's, can read DVD discs but not burn t

[Guest]

Dear Experts...
Thats about as best a descriptions as I can give you for my troubles.

I have just installed a brand new DVDR/CD Rewritable drive on my computer
and it was working fine until a few days ago. But my problem with it now is I
can read and burn CD's with it and can read and play DVD's with it, but for
some reason, when I put a blank DVD in my drive it doesn't recognise it as
DVD but as CD and I cannot burn DVD data to the disc.

I have windows XP SP 2 installed on my computer, and to burn data onto the
disc I am using Nero 7 premium...
Does anyone have any thoughts on how to fix this, or an ideas why this has
happened? I recently did a virus/adware/malware sweep in safe mode and
totally cleaned up my computer. Do you think this might have anything to do
with it?

Any advice is much appreciated

 

[Guest]

sorry, the title is supposed to read *DVD/CDDrive can read&burn CD's, can
read DVD discs but not burn them*
apologise for any confusion

 

[Malke]

Dear Experts...
Thats about as best a descriptions as I can give you for my troubles.

I have just installed a brand new DVDR/CD Rewritable drive on my
computer and it was working fine until a few days ago. But my problem
with it now is I can read and burn CD's with it and can read and play
DVD's with it, but for some reason, when I put a blank DVD in my drive
it doesn't recognise it as DVD but as CD and I cannot burn DVD data to
the disc.

I have windows XP SP 2 installed on my computer, and to burn data onto
the disc I am using Nero 7 premium...
Does anyone have any thoughts on how to fix this, or an ideas why this
has happened? I recently did a virus/adware/malware sweep in safe mode
and totally cleaned up my computer. Do you think this might have
anything to do with it?

Any advice is much appreciated

Your hardware has probably failed. The newness of it is irrelevant; in
fact if hardware is going to fail it will usually do so pretty quickly.
A good way to test if the fault lies with the hardware or with Windows
is to boot with Knoppix, a Linux distro that runs from cd. You can then
try and burn a DVD with the K3B program. If it fails in Linux, take the
drive back. Here is information on getting and using Knoppix in your
situation:

To get Knoppix, you need a computer with a fast Internet connection and
third-party burning software (you already have Nero). Download the
Knoppix .iso from www.knoppix.net and create your bootable cd (I
believe Nero calls this something like "make image"). Then boot with it
and it will be able to see the Windows files. Note that the default
mouse action in the window manager used by Knoppix (KDE) is a single
click instead of the traditional MS Windows' double-click. Look for the
K3B burning program. I forget exactly where it is in Knoppix, but look
under System or Utilities. It is under Multimedia here in SuSE.

Malke