DEP closing Windows applications

L

Laura

DEP is automatically closing Windows applications. I have run malicious
software scan, and no viruses were detected. Can't delete any programs
because DEP closes any attempts. Can't run Windows Defender because DEP
closes any attempts.
Please help!
Thanks
 
B

Bill Sanderson

I suspect your machine may not be as clean as you think. What did you use to scan it? The Malicious software removal tool is not a full-fledged antimalware scan--it only scans for particular families of malware.

I would recommend restarting windows in safe mode with networking, and running the scan at http://safety.live.com


http://support.microsoft.com/kb/315222

The above KB article shows how to restart in safe mode.
 
T

Tim Clark

Laura,
Bill Sanderson replied to your question yesterday, but I see it has not
shown up in the WebView thru which you have posted, so I repost it here:

Tim
 

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