cross over incoming email from DSL main account to sub account

[Guest]

DSL provider (SBCGlobal/Yahoo) checked all e mail settings and verified
correct. Using Outlook 2003 and Windows XP on a Gateway Laptop.
We have a main e mail account and one sub account. (2 user accounts on same
computer). Problem is: Incoming e mail crosses over - sub account e mail goes
to main account and main to sub. Help, please to (e-mail address removed). I
hope there is a solution. Thanks!!

 

[Vince Averello [MVP-Outlook]]

Do both POP3 accounts have seperate login/password info?

 

[Guest]

Yes, both POP3 accounts have different/separate passwords. I'm able to switch
users without entering login id. Each account does have a unique id.
Vince, thanks for responding!!

 

[Guest]

Vince: Also, SBC advised the following is correct:
I went to TOOLS, E Mail Accounts, View or Change..., clicked on CHANGE, and
for both Name and Type went to MORE SETTINGS, ADVANCED TAB and under DELIVERY
checked "Leave a copy of messages on server". Did this in order to read e
mail from remote location. Thanks

 

[Vince Averello [MVP-Outlook]]

What do you mean by "able to switch users without entering login id"? In
Windows?

 

[Guest]

Yes - in Windows. The two log in ids are on the log in screen and I can
switch users by clicking on the log in id and then enter the password. To
switch back and forth I use the windows key + L. Then, I'm back to the log in
screen and click on the other log in id and the enter the password for the
second one. The same e mails appear in both boxes. The "host" account has
been established for 2 years and the second user is fairly new.

 

[Vince Averello [MVP-Outlook]]

Hmmm, this is gonna sound odd but have you tried switching the info between
the two users?

 

[Guest]

Not sure what you mean. Do you mean switching passwords and ID's?

 

[Vince Averello [MVP-Outlook]]

Well, if under User1 the settings are downloading User2's mail and vice
versa... switch the settings between the two accounts. Of course, I may have
completely misunderstood your issue, in which case I'm sorry.

 

[Guest]

Do you mean change the settings under Tools > Email Accounts> View or change
existing e mail accounts > Name & types (2 listed here on each account) -
switch the default ??? I want to be sure I understand just where to make the
switch. I don't think you mean switch the user account info, right?

 

[Vince Averello [MVP-Outlook]]

Correct